Job Location : Birmingham,AL, USA
Job Summary Acts as liaison for patient scheduling functions between medical staff, Patient Registration in the Outpatient Clinics and ancillary services (HSF/UAB offices). Communicates potential conflicts or issue while fulfilling the expectations of the services for which the department handles scheduling for. Responsible for performing multiple customer-focused Patient Scheduling tasks including, but not limited to, scheduling, transcribing order, call center management, adjustments to staffing as directed, scheduler training. Performs Quality Assurance activities as indicated to include daily HRU huddles. Education High School diploma or equivalent required. Prefer some college coursework in Business Administration; Allied Health or related area. Experience One (1) or more years of healthcare/office experience or equivalent combination of education experience. # Experience/knowledge of Patient Registration processes, like scheduling, registration, insurance verification, and medical terminology. Experience with EPIC Cadence and Prelude is a plus but not required. Knowledge of electronic fax systems and interfacing to patient EHR is helpful. At least one-year experience as a registrar and/or scheduler in a healthcare setting. Excellent customer service skills are a must. Ability to work independently. Licensures, Certifications, and/or Registries Certification in specialty preferred CHAM.
* Job Summary
* Acts as liaison for patient scheduling functions between medical staff, Patient Registration in the Outpatient Clinics and ancillary services (HSF/UAB offices). Communicates potential conflicts or issue while fulfilling the expectations of the services for which the department handles scheduling for. Responsible for performing multiple customer-focused Patient Scheduling tasks including, but not limited to, scheduling, transcribing order, call center management, adjustments to staffing as directed, scheduler training. Performs Quality Assurance activities as indicated to include daily HRU huddles.
* Education
* High School diploma or equivalent required. Prefer some college coursework in Business Administration; Allied Health or related area.
* Experience
* One (1) or more years of healthcare/office experience or equivalent combination of education experience.
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* Experience/knowledge of Patient Registration processes, like scheduling, registration, insurance verification, and medical terminology. Experience with EPIC Cadence and Prelude is a plus but not required. Knowledge of electronic fax systems and interfacing to patient EHR is helpful. At least one-year experience as a registrar and/or scheduler in a healthcare setting. Excellent customer service skills are a must. Ability to work independently.
* Licensures, Certifications, and/or Registries
* Certification in specialty preferred CHAM.