Essential Functions of the position are detailed below and include any physical requirements checked below:
- Manages a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, external requirements of all relevant regulatory, licensing, or accrediting bodies while performing job expectations.
- Acts as a liaison between participants and department director in the absence of the Care Coordinator.
- Initiates billing system and ensures that billing to State and other funders is timely, accurate and complete.
- Responsible for maintaining, updating, and submitting routine and ad-hoc reports, as necessary.
- Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies while performing job expectations.
- Contacts participants to verify needs and answer questions.
- Completes all required documentation in accordance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies.
- Contacts vendors to ensure services are in place to meet participants plan of care.
- Maintains up to date knowledge current in the field by attending but not limited to seminars, workshops and in-service trainings and obtains fourteen professional development hours annually per requirements of Illinois Department of Aging.
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.X Kneel and move from sitting, bending, kneeling or standing multiple times a day X Push and pull objects up to 50 poundsClimb up and down up to flights of stairs at a timeX Lift up to 35 pounds Additional Requirements:Other Requirements: Comply with program and/or Agency requirements related to:X Background check, including any program-specific requirementsPhysical examinationDrug TestingTB TestingDriver's License and reliable transportation Agency-specified automobile insurance X Additional Requirements: Proficiency in Microsoft Office products. Knowledge of ECCPIS database preferred.Immediate Supervisor: Manager- Care Coordination AdministrationDirectly Supervises: Case Associate Indirectly Supervises: N/AEducation and Experience Requirements:Relevant Education: Preferred: Associate DegreeMinimum: High SchoolRelevant Experience:Preferred: 2 Years of administrative and/or customer service.Minimum: 1 Year of administrative and/or customer service.Certification/Licensure:Preferred: N/AMinimum: N/AEducation and Experience Requirements:Relevant Education: Preferred: Associate DegreeMinimum: High SchoolRelevant Experience:Preferred: 2 Years administrative and/or customer service.Minimum: 1 Year administrative and/or customer service.Certification/Licensure:Preferred: N/AMinimum: N/A