Overview The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual presentation has on the sales success of the store. Schedules for this full-time role include daytime, evenings, weekends and early mornings totaling 38-40 hours a week. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities
- Leads and executes consistent daily product maintenance routines in the store
- Directs, leads and executes the setup of campaigns in support of all marketing initiatives and product presentation according to Merchandising Department direction
- Executes all new product introductions from a visual presentation perspective and ensures that they are placed per direction in a timely manner
- Leads the P.A.C.E program for processing merchandise (late evenings and early mornings) according to guidelines including overseeing how products are received on a truck, processed and merchandised
- Partners with the Operations Manager and Inventory Specialists to maintain and educate the staff on stockroom organization
- Trains all staff members on the guidelines for and importance of daily routine maintenance, merchandising guidelines and merchandise processing
- Ensures visual presentation in the store is reflective of our brand which includes straightening, down stocking, signage accuracy, prop samples and dusting/cleaning
- Remains informed and involved in all areas of visual presentation (maintenance, merchandise processing and merchandising) through daily communication with all specialist working in the store
- Actively works to improve product knowledge and shares information with customers and the store team
- Provides regular feedback to the General Manager and Store Managers specifically related to training, follow up and coaching opportunities during a daily touch base meeting
- Demonstrates a strong understanding of and actively supports inventory accuracy
- Checks email at least two times per shift and ensures staff is also committed to timely communication
- Drives initiatives, motivates and inspires enthusiastic and productive behavior, with the goal of providing exceptional service to our customers and meeting or exceeding company goals and objectives
- Engages with customers to solve their organizational challenges
- Is accountable for achieving sales goals in partnership with the store team
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect:
- Rewarding pay to recognize the value you bring to the team.
- Competitive health, dental, and vision plans to keep you and your loved ones well.
- 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
- Unique 1equals3 website for easy access to your benefits information and company updates.
- We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
- Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
- Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
- Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
- Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
- Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
- Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference. Qualifications
- College degree preferred
- 2-5 years merchandising experience preferred
- Strong computer skills
- Understands retail is an ever-changing industry and requires flexibility in scheduling
- Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Stores Physical Requirements State Specific Notices