Seasonal Operations Assistant Role Summary Our client is seeking a Seasonal Operations Assistant to join their team during the holiday season. The Seasonal Operations Assistant assists the Operations Managers with administrative duties and customer service support. The Operations Assistant interacts with drivers and customers to resolve package discrepancies to ensure on-time delivery, and they are also responsible for accurate data entry and verifying deliveries. Key Results Area
- Track package deliveries, process and document problem packages, research issues when needed, and update the tracking system for customers, the customer service team, and other facilities
- Assist drivers in the checkout process by verifying that all packages are out for delivery
- Report missing or not out for delivery packages; prepare packages to go out for delivery if needed
- Communicate with customers regarding their package status as needed
- Research, analyze, and report on daily compliances to management and prepare business reports as needed
Skills & Qualifications
- High school diploma or GED is preferred
- One year of related industry experience or training in transportation and delivery or an equivalent combination of both education and specific work experience is required
- General knowledge of Microsoft Word and Excel
- Excellent customer service skills
- Able to multi-task, self-manage, and work efficiently in stressful situations
Advatix®, Inc. is one of the world's leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race,nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, orgender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOCEmployer.