Job Location : Kent,WA, USA
This is a NEW position!
Schedule is Mon-Thurs, 8:00 am - 4:30 pm and Friday, 4:00 am - 12:30 pm
Overtime required as needed to support Production
Job Purpose
Develop, implement, and manage all quality-related documentation and training for the facility. Support Quality Assurance department with focus on received, in-process, and finished product quality.
Essential Functions
* Participate in facility investigations to identify root cause of non-conforming material; maintain non-conforming material log and update as non-conforming material is held or released
* Assist with supplier incident program
* Conduct finished product sampling to aid in resolution of quality holds
* Monitor and update holds as needed
* Complete/verify transactions daily
* Work closely with QA Manager to investigate and resolve customer complaints
* Monitor and perform checkweigher LCL/UCL calculation and set up
* Review and track retained samples and/or 24-hour bake data daily
* Conduct line clearances and pre-op inspections as needed
* Oversee label review process, i.e., new and updated labels, ensuring correct use in production
* Monitor and track labeling process on production floor; troubleshoot labeling issues as they arise
* Serve as QA department's Alchemy Systems expert using creator to develop training, OPLs, etc.
* Assist with preparing, documenting, and sending microbiological samples to third-party lab as needed
* Partner with QA Manager in ongoing certification process for plant GFSI, Gluten-Free, RSPO standards and others
* Participate in all customer and GFSI audits as documentation subject-matter expert
* Participate in facility internal audits
* Assist with maintenance and audits of plant's Kosher program
* Complete new product specifications and line trials as needed
* Create and manage all quality documents; update as needed
* Assist with maintenance and audits of document control process
* Review, file, and maintain all production documents
* Update and maintain receiving documents including allergen matrix, kosher log, and receiving database to ensure current and correct information is available
* Act as customer liaison for documentation: complete customer documents and forms as needed; provide customers with required documents, statistical reports, and certificates as requested
* Manage incoming COAs; create and provide COAs to customers as requested
* Work with plant teams to resolve documentation issues; conduct training as needed
* Serve as backup within the QA department
* Support food safety program, quality standards, and legality of manufactured products
* Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
* Minimum 2-year post-secondary education in a technical field or quality-related program or equivalent work experience; bachelor's degree in a scientific field preferred
* Prior quality assurance and document control experience preferred
* Knowledge and experience in general food safety and quality programs; prior GFSI audit and FDA experience desired
* HACCP certification required; PCQI certification preferred
* Proficient with Microsoft Office Suite
* Strong verbal and written communication skills; technical writing experience desired
* Strong organizational skills with attention to detail, completeness, and accuracy
* Strong analytical and problem-solving skills with the ability to collect data, establish facts, and draw valid conclusions
* Self-motivated, quality driven, and capable of working independently with minimal supervision in a fast-paced environment
Schedule is Mon-Thurs, 8:00 am - 4:30 pm and Friday, 4:00 am - 12:30 pm
Overtime required as needed to support Production