Inside Sales Engineer
: Job Details :

Job Type Full-timeDescriptionLenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process - from the control system to the drive shaft, from the initial idea to after-sales.Our products can be found in many industries, including automotive, packaging, material handling and logistics, robotics, and commercial equipment (pumps/fans). A global network of distributors and representatives makes Lenze Americas perfectly positioned to meet the motion control needs of customers worldwide. Lenze Americas, the American subsidiary of Lenze SE of Germany, is headquartered in Uxbridge, Massachusetts; corporate global headquarters are in Hamelin, Germany.Position Summary : The Inside Sales Engineer is responsible for assisting the Field Sales organization in assigned regions by meeting the needs of current and future Lenze customers. This person will provide guidance to the sales team by assisting with their questions and customer needs.Position Title : Inside Sales Engineer Location : Local to Cincinnati, OH (Remote/Office with plan to move permanent into office in the next two years.) Potential Earnings : $75,000-$90,000 +25% SIP Plan (Dependent on experience)Key Responsibilities Include :Partner with field sales, repair, and other internal groups to service customersProvide guidance to the Sales team and be the main point of contact to questions and concernsManage heightened situations for themselves and the teamPrepare quotes using various resources (BOM's, Visio diagrams, etc.)Facilitate internal pricing support in CRMMaintain customer data in CRM Update vendor metrics and forecastsMaintain data on price deviationsCoordinate safety stock levels with Operations and customersProvide updates to appropriate internal teams in preparation for customer meetingsParticipate in planning/sales sessions with the global focus group leads to discuss the sales funnel, issues and North America needs.Serve as the main point of contact with client during the execution of projects and programs. Prepare project progress reports and routinely communicates with clients on the status of projects.Assist the Field Sales Team with: QuotationsPricing/Price Negotiation SupportBill of Material preparationRepair documentationReturn documentationCRM data entry for responsible accountsVendor scorecard and forecastMaintain price deviationForecast and safety stock levelsSpare parts quotationCustomer call preparation RequirementsQualifications Include :Bachelor's degree in Engineering (Electrical, Mechanical or Mechatronics) preferred or comparable work experience Microsoft OfficePreferred: CRM Tools, SAPAt least 3 years of Industrial Automation customer facing experienceSuccessful customer interface both on the phone and in personCompetitive Company Benefits :Blue Cross Blue Shield Medical and Dental Insurance - PPO and HMO OptionsFSA, HSA options Eyemed Vision Insurance401(k) with up to a 4% company match with FidelityUp to 3 weeks of PTO 10 company paid holidays (8 fixed and 2 floating holidays)Company paid short term, long term, and ADD & D insuranceUp to 13 weeks 100% paid parental leave after one year of serviceSupplemental insurance plans (Identity theft, cyber protection, additional life, etc.)Tuition reimbursementFully remodeled office settingLenze is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.