Business Operations Manager, User Growth - TikTok Shop - Seattle
: Job Details :

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. About the team We are looking for an experienced Biz Dev Manager to join our US TikTok Shopping customer User Growth team. Responsibilities -- Drive TikTok Shop US consumer growth and implement relevant best-selling product strategies for first-time consumers and repeat customers. - Own and manage daily, weekly and monthly reporting for the User Growth Seller landscape - Work in parallel with XFN teams, to organize and coordinate projects, produce analysis, reviews and insights with the Account Managers and Business Analysts - Provide action plans and timelines for performance improvement as needed - Manage existing Seller relationships and accelerate Seller success through incentive-based, time-bound programs to provide visibility, reach and sell-through - Accumulate and share knowledge to drive best practices with internal and external teams Qualifications Minimum Qualifications - Bachelor's Degree in Business, Economics, Finance, Communications, or a related field. - 3+ years working in the US e-commerce landscape, consumer demands, digital evolution, and mobile transformation. - Excellent written and verbal communication skills and experience in a highly results-oriented environment with external customer interaction are required. - Good at cross-team collaboration and moving things forward, and able to drive successful projects with a wide range of people. - Structured and original thinking, ability to thrive in an ambiguous environment and explain complex concepts. - Good data sense, ability to deal with complex business analysis and intelligence in defining opportunities. - Quick learner, proactive and resilient, and can cope well under pressure. Preferred Qualifications - Master's Degree in Business, Economics, Finance, Communications, or a related field. - 5+ years of experience in e-commerce. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at