Job DescriptionJOIN A TEAM THAT GOES ALL-IN ON YOUCaesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:
- FREE Downtown Team Member Parking
- Discounted Monthly Bus Passes
- Free Team Member Assistance Program
- Team Member Discounted Hotel Room Rates
- Fun and Free Team Member Events
- Discount Program within Caesars Partner Network
- Tuition & Student Loan Debt Repayment Assistance
- First Time Homebuyer Program
- Child Care Assistance Program
- 401k Matching
JOB SUMMARY: The Beverage Server at Caesars New Orleans Casino provides fast, friendly and courteous service to every guest, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS:
- Provides beverage service to casino guests in designated gaming areas.
- Provides prompt, courteous beverage refreshment service to casino guests.
- Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made.
- Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times.
- Maintains accountability for all complimentary charges and cash receipts where applicable.
- Provides a great experience for every guest, every time, through courteous interaction.
- Keeps informed of continually changing promotional beverages, events and services.
- Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
QUALIFICATIONS:
- High school diploma or GED required. Must be at least 21 years of age.
- Previous beverage experience preferred.
- Previous experience dealing with the public preferred.
- Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients.
- Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds.
- Ability to work in a team environment and under stress as volume of business increases.
- Must have mathematical ability including the ability to add and subtract.
- Ability to stand and walk for periods of up to 4 hours.
- Must have excellent customer service and communications skills.
- Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
- Must be able to maneuver to all areas of the casino.
- Must be able to constantly lift and carry up to 15 pounds.
- Must be able to frequently reach above and below the shoulder.
- Must be able to continuously and quickly maneuver around assigned areas for an entire shift.
- Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails.
- Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke.
- Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
GAMING PERMIT: N/AThe above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.About UsCaesars New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree and was named #1 Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.