Beverage Assistant Manager
: Job Details :

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale's vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.

About the Role:

Four Seasons Resort Scottsdale is seeking an experienced Beverage Assistant Manager to develop and implement a beverage program that aligns with the hotel's outlet's overall brand and vision. This role involves training and educating restaurant staff to ensure they have a thorough understanding of the hotel's beverage offerings. The role will also oversee the Onyx operations and report directly to the Director of food and beverage. The candidate will make key operational management decisions in the resort's beverage program. We are looking for a candidate who can create a memorable Four Seasons experience by building strong relationships with our guests.

What you will do:

* Staff Training and Education: Develop and implement a comprehensive training plan focused on beverage offerings, including cocktails, spirits, and wine, to enhance staff knowledge and service quality.

* Performance Tracking: Monitor server performance metrics such as average beverage sales per guest, items sold per guest, and overall sales effectiveness.

* Menu Development: Create and regularly update beverage menus for Onyx and Talavera to ensure a diverse and appealing selection.

* Inventory Management: Effectively manage beverage inventories and cellar, ensuring optimal stock levels and minimizing dead stock.

* Cost Control: Oversee beverage cost management and contribution margins to maximize profitability.

* Program Compliance: Ensure adherence to the core beverage program across all hotel outlets and maintain high standards.

* Cocktail Innovation: Design and develop new cocktails and special drink offerings to enhance guest experiences.

* Guest Engagement: Create unique beverage experiences for hotel guests, fostering memorable interactions.

* Wine Dinner Program: Continue to expand and refine the wine dinner program, promoting wine pairings and enhancing the dining experience.

* Beverage Sales Promotion: Drive beverage sales through staff education initiatives and tasting events to increase product knowledge and customer engagement.

* Onyx team Management: Actively contribute to the management team and provide coverage in Onyx as a manager

* Maintains outlet presence and follows up on guests requests and feedback

* Ensures all restaurant and hotel policies are being followed and upholds accountability for team

* Ensures employee needs are met including tools to do job. Communicates needs and follows up on requests

* Attends weekly operational meetings and communicates messages to create alignment with hotel strategic plan

* Fosters strong relationships with departments within the resort

What you bring:

* Two to three years of previous experience in a supervisory or assistant manager position in Food & Beverage.

* Excellent reading, writing & oral proficiency in the English language

* Exceptional knowledge of food and beverage (wine, beer and spirits).

* Wine certification and great Spirit knowledge.

* Persuasive verbal and written sales instincts and rapport-building skills

* Knowledge of food & beverage service, cost control and experience in managing a team

* Successful candidates must possess legal work authorization in the United States

What we offer:

* Energizing Employee Culture where you are encouraged to be your true self!

* Comprehensive learning and development programs to help you elevate your craft.

* Inclusive and diverse employee engagement events all year-round.

* Exclusive discount and travel programs with Four Seasons

* Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)

* And so much more!

Visa Requirements:

US work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -