Catering Manager
: Job Details :

Overview

Solicit catering business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. .

DUTIES AND RESPONSIBILITIES: Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication Prepare correspondence to customers, internal booking reports and file maintenance. Prepare event related documents (resumes, BEOs) associated with booked group and catering events. Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required. Work with other departments within hotel to provide quality service to customers. Attend trade shows, community events and industry meetings Develop/maintain knowledge of market trends, competition and customers. Professionally represent the hotel in community and industry organizations and events. Participate as team player with all departments. Assist with reports and/or competition data collection. Follow the principles of CARE and the Four Disciplines of Associate Success.

Responsibilities High school or equivalent education required. Bachelors Degree preferred.

Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests. Advanced knowledge of the sales and hospitality principles and practices. Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals. Appropriate and accurate grammar and punctuation in written communication. Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information. Ability to proactively prioritize needs and effectively manage time and resources. Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients. Two-four years of employment in the hospitality industry or related sales field. English is a must; other languages are a plus. Basic math skills.

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