Our client is the world's first fully algorithmic re-pricing platform. Offering e-commerce marketplace sellers a cloud-based solution to keep their prices competitive and maximize profitability.The platform's technology is self-learning, improving algorithms and checking competitive offerings of products every hour, adjusting prices in real-time based on the seller's business goals.The RoleThe Technical Account Manager is responsible for successfully onboarding enterprise-level clients onto the platform. The Technical Account Manager will identify customer trends (usage, needs, etc.) and use this knowledge to create and deliver bespoke solutions to our clients.Responsibilities:
- Onboard the client onto the platform
- Identify trends and create solutions for clients
- Manage client relations within top-tier company accounts
- Understand customer requirements and tailor product capabilities and business relations accordingly
- Utilize knowledge of SQL and ExcelRequirements:
- 4+ years experience in technical account management, professional services or success positions (Preferably in SaaS)
- Experience with e-commerce and online marketplaces - an advantage
- Knowledge of SQL
- Strong quantitative and analytical skills
- Positive work ethic, ambitious and passionate attitude
- Excellent verbal and written communication skills in English (mother tongue preferable)
- Ability to prioritize, multi-task and perform effectively under pressure
- Experience from a software company (SAAS preferable)
- BA/BS degree (Computer Science, Engineering, Economics, Finance, Business Administration) or equivalent experienceSalary: $100,000+LocationNew York, NYApply For This PositionYour Name (required)Your Email (required)Upload ResumeWhat are you looking for? Any additional information we should know? Recommendations? We want to know to better assist you. #J-18808-Ljbffr