Patient Advocate Representative III
: Job Details :

Responsible for providing lead support to Supervisors and Managers within a specific market or region of client hospitals. Acts as mentor and trainer for new staff. Provides cross coverage for hospital based Patient Advocates. Provides account level analysis for supervisors and hospitals. ESSENTIAL DUTIES AND RESPONSIBILITIES - Include the following. Others may be assigned. Assists market leadership with the review and documentation of employee work effort on account work and provides feedback to staff. Assists market leadership with the compilation and analysis of various monthly reports. (I. E. Month End data, Aging, Trending, Cancellations, Inventory Reconciliations, facility census review, etc) Interacts with various levels of facility administration to communicate various departmental needs or issues and act as liaison when attending or leading facility meetings. Provides cross-coverage for assigned market facilities when a Patient Advocate is on vacation or ill. Cross-coverage in...Advocate, Patient, Representative, Healthcare, Hospital, Supervisor