Salary: $20.82 - $28.00 HourlyLocation : Clallam County Courthouse, WAJob Type: Regular Full-TimeJob Number: 2024-74Department: RoadsDivision: Roads OfficeOpening Date: 11/06/2024Closing Date: 11/20/2024 11:59 PM PacificFLSA: Non-ExemptBargaining Unit: TeamsterGrant Funded: NoSummary Are you a natural problem-solver who thrives in a fast-paced environment? Do you enjoy making a positive impact in your community through organized and efficient service? We're seeking a detail-oriented individual to join our team as a Public Works Customer Service Specialist.Salary InformationThe compensation for this position ranges from $20.82 (Starting Wage) to $28.00 (Top Wage) per hour. This salary structure is based on the County's 9-step pay scale, with compensation starting at Step 1 demonstrating entry-level pay.DescriptionResponsibilities include serving as a primary point of contact for public inquiries, processing permits and requests, analyzing and approving permits and plans, and coordinating with other departments as necessary. The role involves maintaining accurate permit data, managing complaints, providing safety information, collecting fees, compiling data for reports, and offering administrative support as needed. The ideal candidate is organized, customer-focused, and able to handle multiple tasks efficiently. Individuals must also possess strong communication skills and the ability to work effectively both independently and as part of a team. Apply now to become part of our dynamic team!Education/TrainingHigh School Diploma or general education degree (GED)Experience - Public Works Customer Service Specialist ll
- One-year general record-keeping experience required.
- Minimum of three years of secretarial or advanced clerical work experience preferred.
- Extensive computer knowledge and ability required.
- Proven proficiency in Microsoft Office Suite required.
Experience - Public Works Customer Service Specialist lll
- Three years general record-keeping experience required.
- Minimum of five years of secretarial or advanced clerical work experience preferred.
- Extensive computer knowledge and ability required.
- Proven proficiency in Microsoft Office Suite required.
For a complete copy of the Public Works Customer Service Specialist II job description - click HERE For a complete copy of the Public Works Customer Service Specialist III job description - click HEREPublic Works Customer Service Specialist II Pay Range ($20.82 - $25.37) Public Works Customer Service Specialist III Pay Range ($22.98 - $28.00)At Clallam County, we strive to take care of our team! Our employees are the greatest asset of Clallam County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees.County Paid Benefits Include:
- Medical -
- Dental -
- Vision -
- Flexible Spending Accounts (FSA)
- HRA Veba (select positions)
- Life and disability insurance (select positions)
- Wellness Benefit Program
- Infant at Work Program
- Employee Assistance Program
- Transportation Program/Transit Pass
- Training and Career Development Program
Retirement:
- Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security.
- Sheriff's Office Employees are covered under LEOFF2 and PSERS.
Deferred Compensation:
- Deferred Compensation Program 457(b) - Tax Deferred Savings Program
- Deferred Compensation Program 401(a) - Tax Deferred Savings Program
Vacation:Generous Vacation and Paid Sick Leave
- 11 Paid Holidays Annually
- New Year's Day
- Martin Luther King, Jr. Day
- Presidents' Day
- Memorial Day
- Juneteenth Day
- Independence Day
- Labor Day
- Veteran's Day
- Thanksgiving Day
- day following Thanksgiving
- Christmas Day
4 Personal Days (32 hours floating holiday) Employment Vacation Donation Program Vacation Leave Accrual (Unless otherwise provided by contract, all regular full-time employees shall accrue vacation leave monthly based upon the following schedule): - 0-48 months = 8 hours per month
- 49-108 months = 10 hours per month
- 109-168 months = 12 hours per month
- 169-204 months = 14 hours per month
- Over 204 months = 16.67 hours per month
Sick Leave:
- Full-time employees accrue sick leave at the rate of 8 hours per month. Eligibility for use of sick leave is established after one month of continuous employment.
**Part-time employee's benefit contributions and leave accruals are prorated.NOTE: This is a general overview of the benefits offered through employment with Clallam County, and every effort has been made to ensure its accuracy. Please contact Human Resources at 360.###.#### if further clarification is needed.