A luxurious premier provider dedicated to offering exceptional experiences and unparalleled service. They are seeking a driven professional to join our team as a Sales and Reservation Specialist. This is not just a job; it's a career for those passionate about luxury brands and committed to delivering outstanding customer interactions. As a Sales and Reservation Specialist, you will represent our luxury brand by managing customer inquiries, processing reservations, and promoting our high-end products/services. Your drive for excellence, problem-solving skills, and ability to multitask will ensure that every customer experience is memorable and reflects our brand values. salary: $60,000 - $80,000 per year shift: First work hours: 8 AM - 5 PM education: No Degree Required Responsibilities
- Respond to customer inquiries through various channels (phone, email, chat) with professionalism and enthusiasm.
- Accurately manage the reservation process, ensuring seamless bookings and confirmations that meet our luxury standards.
- Provide detailed knowledge of our products/services, emphasizing their unique features and benefits to enhance the customer experience.
- Maintain meticulous customer records in our database, ensuring all information is accurate and up to date.
- Collaborate closely with the sales team to develop and implement strategies that promote our luxury offerings and drive sales performance.
- Handle multiple customer interactions simultaneously while delivering a high level of service.
- Address and resolve customer complaints with poise and empathy, utilizing strong problem-solving skills to ensure satisfaction and foster loyalty to our brand.
- Conduct follow-up communications to gather feedback and ensure continued customer satisfaction.
- Stay updated on industry trends, competitors, and market conditions to identify new opportunities within the luxury segment.
- Meet and exceed sales targets and performance metrics while maintaining our brand's standards of excellence.
Skills
- Verbal Communication
- Responsiveness
- Sales Administration
- Sales/Marketing
- Analytical Thinking
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.