Job Location : Philadelphia,PA, USA
Opportunity: Spa Attendant
Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards.
Lead Spa Attendant - Spa Concierge - Lead Spa Concierge
* Immediately greet guest and offer to assist with their needs.
* Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and removing waste.
* Restock all linens in locker rooms and appropriate guest areas.
* Escort members/guests to changing areas in a courteous and timely manner and provides guests with an orientation to the facility.
* Assist in conducting monthly inventory of spa operating and guests supplies as requested.
* Effectively communicate details regarding the facility and its amenities to members and guests.
* Communicate with management of any member, guest, or facility issues.
* Follow sustainability guidelines and practices related to HHM's Earth View program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Experience
* High school diploma or comparable work experience.
* Previous customer service experience or equivalent training required.
Work Environment and Context
* Work schedule varies and may include working on holidays, weekends and alternate shifts.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
About Us
Exquisite Location of this Downtown Philadelphia Hotel
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Source: HHM Hotels