JOB SUMMARYThe Security Guard position is responsible for providing game-day security services at Citizens Bank Park. This is customer facing position that requires a high level of customer service, while maintaining the safety and security of our ballpark for our guests.RESPONSIBILITIES
- Enforcement of Citizens Bank Park's policies and procedures (i.e. Prohibited Items Guest List, Guest Code of Conduct, etc.).
- Provide excellent customer service to all guests that attend events.
- Participate in guest screening and conduct bag inspections if necessary.
- Monitor crowd in seating sections and queuing lines.
- Assist in ejections of unruly guests.
- Document all incidents and report them to your supervisor.
REQUIREMENTS
- Excellent written and verbal communication skills and have great attention to detail.
- Ability to work autonomously and with a team at all levels of the organization and with a diverse work force.
- Availability to work long hours, including nights, weekends and holidays.
- Strong customer service skills.
- Strong teamwork attitude.
- Employment is contingent upon successful completion of an FBI fingerprint clearance and a criminal background check.
PHYSICAL REQUIREMENTS
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Constant standing for extended periods of time lasting a minimum of 5 hours per event.
- Frequent walking to monitor sections, which may involve ascending/descending stairs and walking up inclines and/or uneven surfaces.
- Occasional lifting and/or moving up to 50 pounds.
- Ability to work in all types of weather (cold, heat, rain, etc.).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.