Position: Air Import Forwarder
Location: Milwaukee, WI
Pay: 60-80k
A Freight Forwarder Air Import is responsible for managing the importation and exportation of goods by air, including all aspects of the logistics process such as carrier booking, cargo tracking, documentation, and communication with customers and third-party service providers. This role requires strong organizational skills, attention to detail, and excellent communication skills to manage relationships with customers and ensure their satisfaction.
Duties And Responsibilities
- Coordinate the importation of goods by air, including carrier booking and managing the movement of goods through various transportation channels
- Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
- Track and monitor shipments, providing regular updates to customers on the status of their shipments
- Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
- Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
- Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
- All other duties as assigned
Educational Background / Work Experience
- Minimum 3 years of freight forwarding experience
- Experience in air imports is highly desirable
Skills & Competencies:
Mathematical Skills
- Ability to perform basic mathematical calculations, such as calculating costs and rates
Other Skills
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to work well under pressure and in a fast-paced environment
Function / Market & Industry Knowledge / Business Acumen / Processes
- Knowledge of air freight logistics and customs regulations
- Understanding of trade laws and regulations
Language Skills
- Fluency in English
- Knowledge of additional languages is a plus
Computer Literacy
- Minimum 1 year of Cargo wise experience
- Proficiency in Microsoft Office Suite
- Experience with logistics software and systems is preferred