Position Purpose
Assist management in achieving the stated branch goals in line with the company policy and established procedures. Co-ordinate the activities and ensure expeditious delivery of Import Ocean and Air consignments in a timely manner to customers, as per customer orders and prescribed quality standards.
Responsible for main tasks:
Coordinating Operations with Air & Sea freight Imports
- Timely processing of import air and sea documents including registration of shipments.
- Communicates automation details to subcontractors for reporting to customs.
- Monitors clearance and delivery of cargo within the free storage/holding times.
- Checks for special instructions on documents.
- Invoice and collection of correct charges.
- Authorizing delivery of air and sea freight.
- Monitors availability, and in conjunction with subcontractors, ensures timely collection of cargo, check in to warehouse and reporting to customs.
- Follow up on delivery with truckers
Financial and Accounting Responsibilities
- Approve freight invoices, credit notes and monitors transport waiting time costs.
- Pay carrier local charges, and any other related costs upon arrival, to ensure storage is avoided and no added costs are incurred.
- Prepare payment vouchers and write checks for authorization, and presentation.
- Processes air and sea freight debtors & creditors in an expeditious manner by verification prior to hand over to accounts for payment.
- Ensures the department (cost center) achieves it financial and quality objectives.
Client and Supplier Management
- Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Required skills and qualification/ education/ studies:
- High school graduate and qualification preferred
- Has knowledge of related computer applications
- Familiarity with freight forwarding procedures
- Globally aware of countries and where they are located
- Up to two years of previous related experience required
- Excellent customer services & communication skills
- Above average administration skills
- Attention to detail
- Excellent time management
- Able to work under pressure and meet deadlines
- Resilient
- Customer focused
- Shows initiative and drive