OverviewWhy You'll Love Being a Client Care Liaison at AccentCareDo you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Care Liaison opportunity.When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Client Care Liaison opportunity.Join the AccentCare team and apply for this Client Care Liaison opportunity today!sOffice Location: Brooklyn, NY Hours: 9:00am- 5:00pmShift: Monday - FridaySalary: $26.00 - $27.00/ HR + BonusOffer Based on Years of Experience What You Need to Know Client Care Liaison ResponsibilitiesResponsible for achieving brand awareness and community education driving referral and recruiting objectives, within an assigned territory. Responsible for establishing, developing, and maintaining relationships with managed care accounts and other referral sources to achieve volume and revenue goals.The Community Liaison will collaborate with community leaders to build positive relationships for our branches. This role is key to ensure long-term profitable growth for PCS and position AccentCare as the local subject matter expert on Personal Care Services.
- Responsible for initiating contact with new clients upon notification from the Intake Department
- Answer and triage telephone calls coming into the staffing department
- Monitor the EMR system and complete daily attendance verification
- Prepare, monitor, and distribute open case/client coverage report for the Client Service Staffers and Supervisors
- Communicate scheduling and/or service changes to clients, payors and caregivers as needed
QualificationsClient Care Liaison Qualifications
- Previous home health care or home care experience highly desirable
- High School or GED required
- Bi-Lingual English/Spanish required