Technical Project Manager IV BCforward is currently seeking a highly motivated Technical Project Manager IV for an onsite Menlo Park, CA /NYC, NY /Seattle, WA opportunity! Position Title: Technical Project Manager IV Location: Menlo Park, CA /NYC, NY /Seattle, WA Anticipated Start Date: 11/30/2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 3+ Months Job Type: Contract (>%3D30 HRS WEEKLY) Pay Range: $80 - $85 Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Fully Onsite: Menlo Park, CA /NYC, NY /Seattle, WA Systems Operations Project Manager GO Systems is responsible for the tooling and system needs impacting numerous operational partners within the client's Global Operations Team. We are seeking a seasoned Systems Project Manager with experience working directly with engineers building and launching software products 0 to 1, managing front-end and back-end software and database requirements, and collaborating with diverse stakeholders or cross-functional partners. A strong candidate will have experience with designing and implementing scaled review workflows (e.g. content review), and networked tooling systems. Responsibilities:
- Coordinate projects, making detailed plans to accomplish goals and directing the launch, testing, implementation, or iteration of technical activities in support of tooling, systems, and operations.
- Present and explain proposals, reports and findings to clients.
- Work with Systems Program Managers (SPM) across multiple programs to support the needs of the business.
- Identify opportunities in existing processes to streamline, optimize, and standardize processes
- Assist with the development of standards, and apply these to track, monitor, report, resolve, or escalate issues.
- Effectively managing, developing, and training the larger team on new processes.
- Ensuring that all processes used by the global team are thoroughly documented and regularly improved.
- Conducting, analyzing, and sharing results from service and operation performance reviews.
- Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
- Systematically interprets user problems and identifies solutions and possible side effects.
- Consult or negotiate with clients to prepare project specifications.
Minimum Qualifications:
- 8+ years of experience in operations for a tech company, consulting, operations or similar roles
- Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
- Strong ability to work independently and manage one's time.
- Strong leadership and mentoring skills necessary to provide support and constructive feedback
- Strong knowledge of production processes, quality control, costs and other techniques for maximizing efficiency and effectiveness in launch and production
- Strong knowledge of business and management principles involved in strategic planning, resource allocation, and the software development lifecycle
- Strong ability to take both a narrow focused view and a high level systems view to understand and articulate implications of small changes to overall systems, and vice versa
- Strong ability to interpret and translate operational requirements into technical needs
- Strong knowledge of computer software, such as SQL, Google Suite (Google Docs, Sheets, Slides, etc), Visio, Lucid Charts, etc.
- Some knowledge of programming languages, such as Python, C++, or JavaScript, strongly preferred
Education/Experience:
- Bachelor's degree in business administration or a related field.
- PMI or PMP certification preferred.
About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format Please reference job code 231365 when responding to this ad.