Help Desk Specialist
: Job Details :


Help Desk Specialist

Gotham Technology Group

Job Location : New York,NY, USA

Posted on : 2024-11-16T14:34:26Z

Job Description :

Title Helpdesk SupportDuration 6-12 month contractLocation 5 days onsite in NYC (10019)Hours 10am -7pmGood customer service skills, ability to communicate effectively to help customers fix their issues and feel satisfied with the experienceShould have a solid understanding of Microsoft Stack and Azure CloudExperience with O365 and Windows-related Applications like SCCMAbility to troubleshoot\ IT problems and offer solutionsCollaborate with the Windows and Network engineering team to achieve project goalsMaintaining documentation and records related to engineering projectsPositive Personality and Proactive and excited to learn new things and adopt change

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