Want to work for a great company with competitive pay, benefits, and opportunities to grow? We've been voted one of Orange County's Best Places to Work for the past 9 years and are growing.
The Benefits Professional manages the day-to-day operations of our core benefits programs, including group health, dental, vision, short-term and long-term disability, life insurance, flexible spending accounts (FSA), health savings accounts (HSA), and voluntary benefit offerings.
Key Responsibilities:
- Set up and configure new benefit plans for clients.
- Process benefit enrollments, changes, and updates across various platforms.
- Address inquiries regarding benefit eligibility, coverage details, and claims procedures from employees, supervisors, and vendors.
- Respond promptly to employee questions or concerns, ensuring quick and effective resolutions.
- Assist with the monthly enrollment of newly eligible employees.
- Lead benefits orientation during open enrollment and client renewals.
- Conduct open enrollment meetings for both new clients and annual renewals.
- Serve as the primary liaison for clients regarding benefit plan overviews and amendments.
- Perform Client Premium Only Plan (POP) discrimination testing.
- Distribute health and welfare forms and documents to employees and employers.
- Update employee payroll records for benefits reconciliations as needed.
- Prepare and manage the electronic open enrollment process for the master medical plan and ensure accurate premium updates in software.
- Assist clients with ACA compliance and planning.
- Carry out additional duties as required.
Qualifications:
- Bachelor's degree and at least 5 years of benefits-related experience preferred. Experience in multi-client or PEO environments is a plus.
- An equivalent combination of education and experience may be considered.
- Exceptional customer service skills.
- Strong organizational and time management abilities with keen attention to detail.
- Ability to work independently in a remote environment, managing projects and meeting deadlines with minimal supervision.
- Demonstrated ability to prioritize multiple tasks in a fast-paced environment.
- Excellent judgment and initiative in handling tasks.
- Strong written and verbal communication skills, including professional phone etiquette and effective interpersonal interactions.
- Collaborative team player who aligns with our core values.
- Proficiency in Microsoft Office Suite; experience with isolved HRIS is a plus.
This role requires an individual who is self-motivated, detail-oriented, and capable of managing complex tasks while maintaining a high level of customer satisfaction.