Hybrid opportunity! Are you an individual who demonstrates exceptional drive and exhibits a strong passion for collections? Our client, a world-class global law firm, is seeking a motivated and determined Collections Specialist to join their team in Houston, Austin or Dallas TX. This is a distinctive opportunity to become a part of a collaborative and supportive work environment where your innovative thinking and specialized skills will be highly appreciated.
*Must have collections experience from a law firm
*1st 90 days must be in the office and then can switch to 3 day in office/2 days remote
Key Responsibilities:
- Develop strong relationships with clients and attorneys to determine the most effective collection strategies.
- Engage with clients in a professional and empathetic manner to negotiate and resolve outstanding debts.
- Maintain accurate and up-to-date records of collection activities and client interactions.
- Assess and implement effective strategies to improve collections efforts.
- Provide regular reports and updates to management on collection progress and results.
- Effectively communicate AR information to the team and management.
- Harness advanced technology and tools to simplify the collections process and drive efficiency.
Qualifications:
- High emotional intelligence and exceptional communication and negotiation skills.
- Must have collections experience from a law firm in a high-volume environment
- Must have experience collecting a minimum of $10M monthly from B2B organizations or Billing experience supporting a minimum of 20+ attorneys.
- Knowledge of Aderant is a plus.
- Proficient in e-billing software.
- Ability to handle difficult conversations with tact and professionalism.
- Strong organizational skills and meticulous attention to detail.
- Proficiency in all Microsoft Office applications.
- Familiarity with collection software and ability to quickly learn new software.
- A willingness to collaborate and the capability to work autonomously.
What We Offer:
- Hybrid work schedule after 90 days of training. 3 days in the office/2 days remote.
- A competitive salary with performance-based bonuses.
- Comprehensive benefits package including health, dental, vision, and retirement plans.
- Generous paid time off and a flexible work schedule.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment that values diversity and teamwork.
- Autonomy to manage your workload and make impactful decisions.
If you are a highly motivated and experienced Collections Specialist looking to take your career to the next level, we would love to hear from you! Join our exceptional team and contribute to our continued success.
We are proud to be an equal opportunity employer. We believe in the power of diversity and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodation to individuals with disabilities to ensure their full participation in the application process and job functions, as well as to provide them with the benefits and privileges of employment.