MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion's mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action. In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion's enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it. About the Role The Systems Administrator I is responsible for the day-to-day operations of managing the company software, hardware, and networks. Systems Administrator I will provide end-user IT support, SaaS administration and management, network and firewall configuration and management, server administration, hardware and software troubleshooting and maintenance. As well as finding technical or operational solutions for any security or workflow issues as they arise. This role requires in office 4 days per week in our Jersey City location. Key Responsibilities
- Monitor performance and maintain systems, as well as troubleshoot issues and outages
- Provide end-user IT support and SaaS administration and management
- Ensure security through access controls, backups and firewalls
- Provisioning and deprovisioning of user and service account access to all MoneyLion systems and ensuring this is completed in a timely and accurate manner
- Monitors systems associated with Identity and Access Management solutions; provides incident and problem management support
- Proactively works with technology and product managers to identify potential issues and ensures effective remediation
- Install and configure computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person. Ability to replace hardware as required.
- Work with department heads to develop, implement, and support cost-effective technology solutions for all aspects of the organization.
- Assist in defining and implementing IT policies, procedures, and best practices.
- Involvement in projects as needed as determined by the scope and related to the job function.
About You
- Bachelor's Degree in Information Systems, Business, Communications or related field
- Minimum of 2 years experience within an IT Operations role
- Proficiency in managing Networks, Firewalls, and VPN (preferably Cisco Meraki)
- Proficiency in managing SAN and NAS Servers. (preferably QNAP and Quantum StorNext)
- Proficiency in troubleshooting, and fixing both macOS and Windows workstations and servers
- Proficiency in managing users, services, and security credentials via admin accounts
- Knowledge of powershell and macOS Terminal
- Working Linux knowledge, esxi, Windows servers and Active Directory
- Ability to respond to requests quickly and troubleshoot creatively and efficiently. Ability to provide technical support to end users
- Must have a strong attention to detail, and work well with others
- Familiarity with SOC 2 and ISO 27001 controls is a plus
- Available to work occasional nights and weekends when needed
Hardware and Software:
- Quantum Xcellis QXS 12G SAN Media Server with StorNext
- Quantum Scalar i3 LTO Tape Library (StorNext)
- Cisco Meraki Core Switches Firewall
- QNAP NAS Server
- Okta Administration and Lifecycle Management
- Okta Workflow Administration
- Kandji MDM & JumpCloud MDM (Mobile Device Management)
- Synology NAS Media Server
- Windows Server 2016 Standard / VMware / Active Directory Server
- Google Workspace Administration
- Familiarity with Jira Software and Jira Service Management
The annual base salary for the Systems Administrator I expected to be between $90,000 to $100,000. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate's qualifications, experience, skills, and competencies related to the role. What We Value We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Team is passionate about fintech and ready to give 100% in helping us achieve our mission. Working At MoneyLion At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
- Competitive salary packages
- Comprehensive medical, dental, vision and life insurance benefits
- Wellness perks
- Paid parental leave
- Generous Paid Time Off
- Learning and Development resources
- Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more other than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day.