Donation Services Associate - Wadsworth Store
: Job Details :

**Description****Goodwill of Colorado****Job Description****External Application Deadline: Nov 15th, 2024****Minimum Pay: $15.65/hr.**_Goodwill is now a Proud Partner with DailyPay! Work Today. Get Paid Today!__Full Time employees in Retail Operations are eligible for Medical, Dental,Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.__Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer._**JOB SUMMARY:**The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated.**ESSENTIAL FUNCTIONS:**+ Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed.+ Assists every customer by unloading donations from vehicle or other area(s).+ Ensures donated items are handled with care and sorted into appropriate bins or production areas.+ Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.+ Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.+ Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site.+ Orders supplies using provide computer equipment and software programs.+ Ensures supplies are kept well stocked at remote site(s) as necessary.+ Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.+ Works with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations.+ Follows all retail center policies and procedures.+ Follows all safety processes and procedures to help provide a safe working environment for employees and customers.+ Cross-train in other departments or areas; act as a back-up for other areas as required.+ Performs other duties as assigned.**QUALIFICATIONS:**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:+ High school diploma or equivalent preferred.Experience:+ One (1) year of retail experience preferred.Other:+ Must be able to make decisions by following Goodwill standards and guidelines.+ Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email.+ Must be able to work in various weather conditions with varying temperatures.+ Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.+ Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.Core Competencies:+ Communication, Level 1+ Customer Focus, Level 1+ Excellence, Level 1+ Knowledge and Skills, Level 1+ Teamwork, Level 1+ Trust, Level 1Functional Competencies:+ Time Management**Physical Requirements****Attachment to Job Description**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Guide to Physical Requirements:**+ **Continuously (5-8 hours)**+ **Frequently (3-4 hours)**+ **Occasionally (1-2 hours)**+ **Never**LIFTING: (as defined by ADA)Heavy: 45 lbs & over - FREQUENTLYModerate: 15-44 lbs - CONTINUOUSLYLight: 14 lbs & under - FREQUENTLYCARRYING:Heavy: 45 lbs & over - FREQUENTLYModerate: 15-44 lbs - FREQUENTLYLight: 14 lbs & under - FREQUENTLYPUSHING/PULLING - FREQUENTLYREACHING:Above Shoulder - FREQUENTLYAt Shoulder - CONTINUOUSLYBelow Shoulder - CONTINUOUSLYTWISTING - FREQUENTLYBENDING - FREQUENTLYKNEELING/CRAWLING - FREQUENTLYSQUAT - FREQUENTLYCLIMBING:Use of legs only (stairs) - OCCASIONALLYUse of arms & legs (ladders) - OCCASIONALLYHEARING - FREQUENTLYVISION:Visual, close - CONTINUOUSLYVisual, distant - OCCASIONALLYVisual, depth perception - FREQUENTLYHANDS/FINGERS:Simple grasping - CONTINUOUSLYFine Manipulation - FREQUENTLYRepetitive Movements - CONTINUOUSLYWALKING - CONTINUOUSLYSTANDING - CONTINUOUSLYSITTING - NEVERSPEAKING - CONTINUOUSLYOTHER, please describe -Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)