Checker
: Job Details :

At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: CheckerDepartment: GroceryFLSA: Non-ExemptGeneral Function:As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment.The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed.Core Competencies:+ Partnerships+ Growth mindset+ Results oriented+ Customer focused+ ProfessionalismReporting Relations:Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service ManagersPositions that Report to you: NonePrimary Duties and Responsibilities:+ Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.+ Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.+ Makes an effort to learn customers' names and to address them by name whenever possible.+ Assists customers by:+ escorting them to the products they're looking for+ securing products that are out of reach+ loading or unloading heavy items+ making note of and passing along customer suggestions or requests+ performing other tasks in every way possible to enhance the shopping experience.+ Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.+ Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.+ Operates cash register accurately and scans product, (where applicable).+ Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.+ Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.+ Answers customer questions and concerns and follows-up with appropriate personnel.+ Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.+ Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.+ Required to know value, look-up numbers, department numbers, and features of items for which money is received.+ Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.+ Perceives immediate surroundings for customer needs and problems for store safety and security.+ Communicates clearly and distinctly on the intercom or telephone system.+ Reviews weekly store ad to note price changes and sale items.+ Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.+ Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).+ May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.+ Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.+ Maintains strict adherence to department and company guidelines related to personal hygiene and dress.+ Adheres to company policies and individual store guidelines.+ Reports to work when scheduled and on time.Secondary Duties and Responsibilities:+ Assists store management as required (i.e., store displays, decorations for special promotion/events).+ Knows code dates on perishable items and can explain to customers.+ Changes register tape and ribbons as necessary.+ Assists in other areas of store as needed.+ Performs other job related duties and special projects as required.Knowledge, Skills, Abilities and Worker Characteristics:+ Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.+ Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.+ Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.Education and Experience:No education or experience requirements.Physical Requirements:+ Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)+ Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.+ Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.Working Conditions:This position is frequently exposed to temperature extremes and possible dampness. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.Equipment Used to Perform Job:Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).Are you ready to smile, apply today.