Salary: $32.77 HourlyLocation : Georgetown: 911 Tracy Chambers Ln, TXJob Type: Full-TimeJob Number: 14.02856Department: 911 CommunicationsOpening Date: 11/15/2024Closing Date: ContinuousFLSA: Non-ExemptJOB SUMMARYReporting directly to the Compliance Division Manager, responsible for managing the hiring and selection process for internal and external candidates, participation in recruitment activities, promoting employee retention programs, and coordinating social media publications. EXAMPLES OF WORK PERFORMED
- Coordinates hiring and selection processes by planning their beginning and end dates to align with academy schedules
- Monitors the overall efficiency and effectiveness of the hiring process and makes adjustments when needed
- Communicates regularly with applicants and other outside entities, including Human Resources and medical providers for scheduling and reporting processes
- Facilitates and participates in panel interviews
- Facilitates testing cycles for applicants and reevaluates components of the testing requirements as needed
- Conducts thorough background investigation on applicants according to department, local, and state regulations
- Schedules the opening and closing of hiring processes according to the position and departments needs
- Plans, organizes, and coordinates ways to improve employee retention
- Recommends recruiting and retention techniques for the purpose of maintaining adequate staffing
- Evaluates ongoing progress of the selection process, recruitment activities, social media publications, and department goals to ensure departmental goals are being met
- Knowledgeable of the current laws, regulations, and policies governing the hiring of licensed telecommunicators
- Keeps accurate records of hiring and selection processes as required by internal policies, Local, State, Federal, and other regulatory agencies
- Ensures completion of records, reports, and other information as required
- Works with Williamson County Public Information Office (PIO) to create and distribute social media publications that promote the department
- Participates in local recruiting events sponsored by various schools, businesses, and other state and local agencies
- Supervises the Compliance Evaluator position and acts as their backup
- Remains current and informed of the department's written directives
- Maintain a high degree of professionalism and confidentiality
- Assists with public education opportunities
- Readily complies with departmental and county-wide policies and procedures
- Attends meetings, conferences, and trainings as required to remain current on principles, practices, and new developments in assigned work areas
- Performs special duties as assigned
ORGANIZATION RELATIONSHIPS
- Reports directly to - Compliance Division Manager
- Direct Reports - Yes
PHYSICAL DEMANDS
- Position involves sitting, reaching, walking, twisting, bending, repetitive motions, and standing
- Position involves occasional lifting and carrying of objects up to fifty (50) pounds
- Position involves speaking and hearing English clearly
- Position involves maintaining composure and supervising effectively
- Effectively deal with the psychological and emotional stress of public safety personnel
ENVIRONMENTAL FACTORS
- Work is primarily indoors in an air-conditioned environment
IRREGULAR HOURS
- Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required
- Non-essential personnel for emergency situations at the discretion of the Department Director
- Regular attendance is required
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change. MINIMUM QUALIFICATIONS
- Associate degree in Business, Education, or related field and three (3) years of related experience, including identifying, coordinating, leading, and evaluating recruitment programs, and managing hiring and selection processes; OR an equivalent combination of education and experience
- One (1) year experience managing an entity's social media campaign
- Knowledge of Texas Commission on Law Enforcement (TCOLE) licensing requirements
- Demonstrated experience with Microsoft Office Suite
LICENSES AND CERTIFICATIONSRequired within thirty (30) days of employment
PREFERRED QUALIFICATIONS
- Four (4) years increasingly responsible experience in complex hiring processes involving background investigations
- Comprehensive knowledge of software used in this position; NeoGov, TCLEDDS, CritiCall, Select Advantage
- Prior supervisory experience
- Prior experience in building and implementing employee retention programs
EMPLOYMENT TESTING Employment is contingent on passing any post-offer pre-employment screening as listed below:
- Criminal background check: Yes
- Motor Vehicle Record check: Yes
- Drug screening: Yes
- Physical exam: No
- Psychological exam: No
- Additional: N/A
SUPPLEMENTAL INFORMATIONA Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) ###-#### or visit our website at . Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.TOBACCO FREE WORKPLACE POLICYWilliamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.Williamson County offers a full range of employee benefit programs for eligible full-time employees, retirees, and their families. These programs include group health plans for medical and dental coverage; an Employee Assistance Program (EAP); life; short- term disability and long-term disability insurance; and flexible spending accounts for health care and dependent care reimbursements.To review our benefit options and associated costs, click here to visit our interactive benefits cost estimator.The County also provides retirement benefits. Full-time & part-time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these basic employee benefits and retirement services, employees benefit from a variety of other programs including 12 paid holidays. For more details please contact Williamson County Human Resources at 512-###-####.01 Do you have an associate's degree in business, education, or related field and three (3) years of related experience, including identifying, coordinating, leading, and evaluating recruitment programs, and managing hiring and selection processes; OR an equivalent combination of education and experience?
02 Do you have at least one (1) year experience managing an entity's social media campaign?
03 What is your knowledge of TCOLE's minimum requirements for licensure? 04 What sort of involvement(s) have you had with TCOLE? 05 Which best describes your skill level using Microsoft Access?
- Beginner: Experience with pre-made databases, entering data in the forms provided, running the reports provided, occasional creation of simple SELECT queries
- Intermediate: All of the above PLUS experience creating multi-table queries, creating Action queries, creating forms with sub-forms and creating reports
- Advanced: All of the above PLUS designing macros, some visual basic and switchboards
- Expert: All of the skills listed above PLUS modifying default settings, creating Access applications, changing user settings and toolbars, applying start-up settings, creating advanced visual basic modules
- No significant experience using Microsoft Access
06 Have you developed, or been involved in, a recruitment and retention program?
07 What knowledge and experience do you have with managing hiring and selection processes, from start to finish? 08 Do you have supervisory experience?
09 Please describe your experience in managing an entity's social media campaign. Required Question