Job Responsibilities
- Process / screen requests for interpreting services using ASDS. Communicate with requestors and consumers to clarify needs. Assess most appropriate fit between interpreters and assignments.
- Serve as liaison between DAS and other RIT departments as well as external agencies regarding the provision of interpreting service.
- Address consumer issues/problems/concerns with services and refer issues to manager that require further intervention.
- Support manager through collection, generation and analysis of data regarding service needs/provision.
- Provide interpreting services where needed. Coordinators accept a broad range of assignments to keep abreast of campus access service needs and consumer support.
- Engage in professional development, develop and lead in-service training and other activities for individual, team and department skill development.
- Observe, evaluate, and recommend professional development activities for skill growth. Provide feedback to manager regarding hiring and readiness for promotion.
- Mentor developing staff members, observe, evaluate and recommend professional development activities for skill growth.
Additional Details In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-###-#### or email your request to ...@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. How To Apply In order to be considered for this position, you must apply for it at: Click the link for search openings and in the keyword search field, enter the title of the position or the BR number. Required Qualifications Education/Experience:
- Associate's degree or equivalent experience
OR
- Minimum of 5 years experience as an interpreter, preferably in a postsecondary setting
- Must have five years of experience as an interpreter, preferably in postsecondary education.
- Must assess at Level 3 Interpreter on the DAS proficiency level. Consideration given to those who assess at Level 2, with the expectation that they promote to Level 3 within one year.
- Must possess sophisticated and in-depth understanding of Access Service requirements at a large comprehensive university with large numbers of diverse deaf and hard of hearing students and faculty.
Skills Required to perform the essential responsibilities of the job:
- Knowledge of the large, diverse, deaf and hard-of-hearing community
- Respect for diversity of needs and settings to be served AND experience in provision of interpreting in a broad variety of settings
- Demonstrated knowledge of role and function in postsecondary interpreting
- Demonstrated knowledge of the Code of Professional Conduct of the Registry of Interpreters for the Deaf
- Demonstrated knowledge and appreciation of multiple styles of workplace communication
- Big picture understanding of the provision of access services
- Collaborative, progressive, innovative mindset; appreciation of the value of all team members
- Strong analytical skills and quantitative abilities
- Understanding of university organization and resources
- Strong communication abilities, written, spoken, and signed
- Perseverance and strong work ethic
- Generosity in sharing expertise and a strong interest in developing others
- Intermediate skills using Microsoft Office Suite
- Basic skills using email and communication systems, Kronos or other online timekeeping system.
Department/College Description Department of Access Services (DAS) provides interpreting, notetaking, and real-time captioning services to the RIT community. Our goal is to provide the highest possible quality of access to communication. Access services enable more than 650 deaf and hard-of-hearing RIT students to register and fully participate in roughly 23,000 credit hours annually in more than 200 highly competitive academic programs. Deaf, hard-of-hearing, and hearing students alike use access services to communicate with each other in a variety of extra-curricular activities associated with student clubs and organizations, entertainment and sports events, and RIT programs and services. What do we believe at RIT? Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few). Job Summary The Academic and Non-Academic Coordinators of interpreting services coordinate the provision of interpreting service within their respective areas of responsibility, provide model interpreting services in a broad range of challenging assignments, and lead professional development and projects at both the team and department level. The Academic and Non-Academic Coordinators of interpreting services are primarily responsible for the screening of requests and scheduling of services for a team of staff and work with freelance interpreters who provide approximately 18,500 hours of service each academic year. The Coordinator serves as primary point of contact between consumers and interpreters and facilitates their collaboration. The Coordinator works to find the most appropriate fit between interpreters, assignments, and consumers. The Coordinators screen requests for compliance with RIT practices, and working constantly with their team and other coordinators/teams and local and distant freelance agencies to piece together coverage in a dynamic environment. The Interpreting Coordinator positions at DAS are 12-month positions. In addition to coordinating and scheduling an average of nearly 450 hours each semester, Coordinators carry an interpreting load of approximately 500 hours per year. This position is specifically for supporting the NTID Interpreting Team for the College of Liberal Arts.