Job Location : Brooklyn,NY, USA
Responsibilities:Manage the intake process for new clients, including initial assessments and documentation.Utilize HHA Exchange and other home care systems to enter and maintain client information.Coordinate with clients, caregivers, and healthcare professionals to ensure comprehensive care plans.Verify client eligibility and insurance coverage.Schedule initial home visits and follow-up appointments.Maintain accurate and up-to-date records in compliance with company policies and regulatory requirements.Provide excellent customer service and support to clients and their families.Assist with training and onboarding of new staff members as needed.Qualifications:1-3 years of experience as an Intake Coordinator, preferably in a home care setting.Strong understanding of the home care process and familiarity with HHA Exchange.Excellent communication and interpersonal skills.Detail-oriented with strong organizational and multitasking abilities.Proficiency in Microsoft Office and other relevant software.Ability to work independently and as part of a team.High school diploma or equivalent; additional education or certification in healthcare administration is a plus.