Job Location : Champaign,IL, USA
The Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. We have been family owned since 1963 with 10 dealerships across Central Illinois. We are a premier family owned automotive group. We employ almost 600 talented individuals and just celebrated 60 years in business!
We are looking for a parts counter advisor at our Champaign Dealership. This full time position in a growing, fast-paced industry. The automotive parts counter advisor is a liaison for both internal and external customers, promoting the sale of parts, labor and accessories. Pay and hours will be determined based on availability and experience.
Responsibilities:
Greet customers, determine their needs, and provide excellent customer service and satisfaction
Establish a method of payment
Handle all parts telephone inquiries regarding parts purchase
Parts distribution to technicians
Process all pertinent documents and associated parts
Actively identify related parts needed on repair jobs
Advise customer or Service Consultant of all parts stocking status
Ensure Parts Department security for all parts and paperwork
Write purchase orders for parts and sublet work required from outside suppliers and get management approval
Use the computer system consistently and accurately to post sales and track lost sales
Provide necessary information to the store Manager for special orders, emergency purchase, and lost sales
Maintain parts in correct locations and bins
Keep work and department area clean
Help with taking out garbage and boxes
Keep up to date on all training and certification
Responsible for pulling and stocking parts inventory
Run bin spot checks as directed
Be responsible for receiving money and cashing out customers
Establish good communications between associates in parts and other departments
Report any issues to department manager
Requirements:
A minimum of 1 year of experience in automotive parts
Ability to Lift 100 pounds
Automotive knowledge
Excellent Customer Service Skills
A valid driver's license
18+ years of age or older to comply with the company driving policy
Working knowledge of computer software
High attention to detail, self-disciplined, and thorough
An ethical, service-oriented, and positive attitude
Minimal supervision needed; works well both individually and as part of a team
Prioritization/time management skills
Benefits:
This isn't just a job – it's a career. We take pride in promoting from within and building a strong foundation for future growth.
We offer a very competitive starting wage
Full training in your hired position with a season mentor
Availability for growth over 9 dealerships
Benefits - Medical Dental and Vision Short/Long term disability
401K
FREE Life insurance
Paid time off
Multiple discounts with outside businesses
We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen.
We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.