Job Location : Albany,NY, USA
Assists the Chief Information Officer (CIO) with the direction and management of computing and information technology strategic plans, policies, programs, and schedules for business and finance data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives for the City and Dougherty County. The Assistant Chief Information Officer will also be expected to serve as acting director in the absence of the department head.ESSENTIAL FUNCTIONS The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.Assists the CIO with the direction of the information and data integrity of the City & Dougherty County and their business units.Develop strategic plans and implement the objectives of the information technology needs of the City and Dougherty County to ensure the computer capabilities are responsive to the needs of the City and Dougherty County's growth and objectives.Assists in the development and establishment of operating policies and approaches for computing and information technology. Evaluate overall operations of computing and information technology functions and recommend enhancements.Advise senior management on strategic systems conversions and integrations in support of business goals and objectives.Prepare enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information.Interact with City and Dougherty County managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information.Assists the CIO with the review and approve major contracts for computing and information technology services and equipment.Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.Assists the CIO with identifying emerging information technologies to be assimilated, integrated, and introduced within the City and Dougherty County.Assess new computing technologies to determine potential value for the City and Dougherty County.Establish City and Dougherty County infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts.Assists the CIO with the establishment and implementation of short and long-range departmental goals, objectives, policies, and operating procedures.May be required to manage a division in the absence of a respective division head.ADDITIONAL FUNCTIONS Attends classes or seminars as needed; performs other related duties as required.Supervisory Responsibilities This position will have supervisory responsibilities. There will be various subordinates that reports directly to this job. In the CIO's absence the Assistant Chief Information Officer would be required to manage four subordinate supervisors who supervise a total of 25 employees in the Technology & Communications Department and would be responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Additional responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.MINIMUM QUALIFICATIONS Bachelor's degree in Computer Sciences or Business Information Systems required or equivalent from a four-year college or technical school; additionally, three (3) years of increasingly responsible managerial experience in technology and project management, systems analysis and design required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.Certificates, Licenses, Registrations Must possess and maintain a valid Georgia Driver's License.COMPETENCIES Data Utilization : Requires the ability to demonstrate required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.Job Knowledge : Requires the ability to be competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.Continuous Learning : Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.Analytical : Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.Design : Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.Problem Solving : Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.Project Management : Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.Managing Customer Focus : Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.Cooperation : Requires the ability to establish and maintain effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.Communication : Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.Customer Service : Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Oral Communication : Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.Teamwork : Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.Written Communication : Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.Team Leadership : Requires the ability to foster team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.Performance Coaching : Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.Change Management : Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.Delegation : Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.Leadership : Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.Managing People : Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.Quality Management : Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.Visionary Leadership : Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.Recruitment & Staffing : Utilizes recruitment sources; exhibits sound interviewing skills; presents a positive, realistic view of the organization; analyzes and forecasts staffing needs; makes quality hiring decisions.Impact & Influence : Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.Conflict Resolution : Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.Business Acumen : Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.Cost Consciousness : Works within approved budget; develops and implements cost-saving measures; contributes to profits and revenue; conserves organizational resources.Diversity : Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.Ethics : Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.Organizational Support : Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.Strategic Thinking : Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.Sales Skills : Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.Personal Appearance : Dresses appropriately for position; keeps self well groomed.Achievement Focus : Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.Consultative Selling : Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.Adaptability : Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.Attendance/Punctuality : Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.Dependability : Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.Initiative : Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.Innovation : Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.Judgment : Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.Planning/Organizing : Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.Quality : Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.Quantity : Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.Safety and Security : Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.Language Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.Computer Skills To perform this job successfully, an individual should have knowledge of Ticketing software, Accounting software; Database software; Development software; Internet software; Project Management software; Spreadsheet software and Word Processing.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; sit and reach with hands and arms. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.ADA COMPLIANCE Physical Ability : Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50-100 pounds). Tasks may involve extended periods of time at a keyboard or workstation.Sensory Requirements : Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.Environmental Factors : Essential functions are regularly performed without exposure to adverse environmental conditions.ADDITIONAL INFORMATION The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.#J-18808-Ljbffr