Job Location : New York,NY, USA
Onsite IT Support EngineerLocation: Kings Cross, London, United KingdomTime Type: Full timePosted: 9 Days AgoJob Requisition ID: REQ560703What success looks like in this role:Provides support for software, hardware and networking support for desktops, laptops and servers (Windows 10/11 mandatory, MacOS Highly Desirable)Provides maintenance and support on legacy productsMay provide support for enterprise productsPerforms disk replacement on enterprise storage productsInstalls and maintains PCs and associated software, networks, servers and peripheralsSupports network products from operational and maintenance perspectivesPerforms installs, moves, adds and changes as requiredTests and certifies PCs, networks, servers and client approved applicationsProvides follow-up on problems or escalationMaintains a high degree of professionalism in actions, demeanor and dressInsures customer satisfaction throughout the service delivery transactionEnsures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing systemYou will be successful in this role if you have:High school degree required6 months to 1-year hands on technical experienceElectronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experienceBachelor's degree or Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experienceA+ certification a plusSpecific Manufacturer certification as required (i.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys, COMPTIA, and NETWORKPLUS)Troubleshooting software and hardware problemsKnowledgeable in servers, Microsoft/Linux/Unix applications, network protocols, internetworking, configuration, and possess advanced PC support capabilityAbility to test and certify PC, networks, servers and client/Unisys approved software applications and associated peripheralsKnowledge of client specific internal procedures and service delivery requirementsExcellent analytical and client communication skillsClient and/or governmental clearance may be requiredMicrosoft Server Certified Professional Certification or minimum 2+ years of experience in server handling/break fixBecome part of our Winning Culture ! An international and varied field of work with worldwide opportunities awaits you!What do we offer?PensionLife AssurancePrivate MedicalOption for private dentalUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at ...@unisys.com or alternatively Toll Free: 888-###-#### (Prompt 4).About UsUnisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions.Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity#J-18808-Ljbffr