Office Hospitality Specialist
: Job Details :


Office Hospitality Specialist

Lancesoft

Job Location : Cleveland,OH, USA

Posted on : 2024-11-22T09:18:55Z

Job Description :
Duration: 0-12+ Months (Temp to Engage)Hours: 8 am to 5 pm (Monday to Friday)Pay Rate: $20.00/Hour on W2 Job Description:
  • Responsible for conference room booking and room conflict resolution, book travel, expense reporting
  • Conflict management and resolution of conference room bookings
  • Work with cross-functional teams (AV, IT, Facilities, Concierge) to coordinate events and client meetings
  • Responsible for appearance/maintenance of all hospitality/facilities areas
  • Support clients and team through excellent communication and professional level skills
  • Prepare for key client visits / liaise with Building Security staff
  • Convert monthly volumes into Clients Monthly Management report along with creating customized reporting for client
  • Oversees catering program for sites and ensures quality
  • Works closely with Facilities Management to ensure function and maintenance of meeting space.
  • Develops and maintains Standard Operating Procedures for visitor access as well as special requests.
  • Ensures SOPs are consistently followed (i.e. mail procedures, visitor access, new hire procedures, office seating)
  • Holds Client Lead Communication Meetings: Communicate daily with internal and external clients
  • Maintains communication with Site Managers and guides and assists with any employee relations or performance issues.
  • Responsible for catering and beverage orders as well as coordinating details with the Hospitality Manager, staff, reception, office support and building management when necessary.
  • Process and follow up on all catering orders. Along with providing daily guidance and direction to Hospitality Specialists regarding workflow, catering issues, logistics, events, etc.
  • Manage client vendor relationships/validating vendor invoices and submitting for processing.
  • Provide advanced administrative skills in typing, proofreading, and editing various documents, coordinates projects, events, firm meetings and other initiatives requiring the ability to work independently.
  • Manage and or/assist with various internal and external events and coordinate all office wide special events and projects with identified client
  • Create and bring new ideas for firm team buildings events
  • Assisting with cleaning kitchens, stocking supplies, and tracking inventory.
  • Greet visitors/guests-validate against guest list, provide badge, parking validation as necessary Serve as company concierge in regard to guests, clients, staff, providing tours of facilities,
  • Coordinate catering for meetings with support staff and caterers
  • Maintain and update company phone & speed dial lists
  • Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times
  • Where/when appropriate, the individual will also be asked to help with other departmental/non- client business activities
  • May assist with daily management of facilities
Driving: NoDress Code: Business casualCOVID Requirements: NoneParking: Parking is the responsibility of the candidate.
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