Supervisor of Operations
: Job Details :

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers.Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence, diversity and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.We have an exciting opportunity open for a Supervisor of Operations based in Winslow, Maine.POSITION SUMMARY:The Operations Supervisor provides support to the District Manager by managing the operations within the service area to ensure the delivery of efficient, economical, and safe distribution services in accordance with company policies and government regulations such as Standard Work Practice, Occupational Safety and Health Act, and OPS.PRIMARY DUTIES AND RESPONSIBILITIES Directs all gas operations work in the operating area, including determination of priorities, allocation of resources, and completion of periodic surveys. Supervises the maintenance of operational pressures on gas transmission and distribution systems, commensurate with weather conditions, are adequately safe and within the allowable levels, and the maintenance of telemetry equipment in areas where the equipment exists. Directs the inspection, maintenance, security, and record-keeping for Company properties in the district, including buildings, city gates, grounds, key valves, regulator stations, and transportation equipment. Corrects any hazard that may exist. Monitors performance against plan and for compliance with standard practices, company policy, and in compliance with government regulations, through periodic visits to job sites. Assures a safe environment for the public, customers, and employees through education about and with compliance safety practices, regulator audits, and various DOT requirements (e.g. Operator Qualification Training Modules). Participates in safety and tailgate meetings. Inspects various jobs, to assure the quantity and quality of work being performed meets expectations and to resolve difficult service problems. Supervises the preparation and assures the completion, correctness, and accurate submission of reports such as cathodic protection program, employee injuries, general public liability, leakage survey, mileage, odorization, property damage, repairs, time and vehicular incidents. Discuss service charges and difficult service problems with customers to assure good service and relations. Administer and proctor CBTs, PEs, and destructive testing for Summit employees and contractors, handling 500-700 training sessions annually. Oversee First Responder and Natural Gas Safety training, including fire departments and contractors. Represent Summit in the MUST group, training excavation contractors and supporting safety initiatives in the Northeast Gas Association. Conduct public outreach and education, including school presentations on Natural Gas Awareness. Conduct safety audits and After-Action Reviews (AARs) to address safety issues, including locates and damages. Support safety training at the Peaks RNG facility and assist with SAP roll-out(future state) Manage 811 ticketing system (Irth Solutions), ensuring proper account management and ticket handling. Assist with the administration of safety training programs and audits for Summit employees. Assist District Manager to resolve problem situations to the satisfaction of local officials and to assure proper work procedure and record keeping. Counsels with city officials, project engineers and other personnel concerning the relocation of gas lines in connection with public improvements and the resolution of any problems. Supports all regulatory agency audits. Actively promotes positive safety attitudes and ensure safe working conditions. Oversees damage prevention efforts for the service area. Performs other duties as assigned.EDUCATION AND WORK EXPERIENCE High School graduate or equivalent. Completion of all Operations Qualifications Training as well as current in all relevant natural gas training and/or certifications. Requires a minimum of five (5) years of experience in one of the following: gas and/or electric operations, accounting, engineering, or related field, including a minimum of three (3) years of experience as a supervisor or manager. Experience in safety coordination, training, and program management within the natural gas or related industries.KNOWLEDGE, SKILLS, ABILITIES Demonstrate strong interpersonal skills and listening ability to communicate effectively with co-workers, customers, the community, and regulators. Effective oral and written communication skills. Cultivate relationships and partner with business and community contacts to achieve business results. Understand and satisfy customer expectations when making business decisions. Identify solutions to problems with creativity and innovative thinking and make sound business decisions. Anticipate new situations and/or changing demands and respond proactively to enhance the Company's performance. Use initiative, good judgment, and tact to complete assigned tasks. Analyze and build business cases using various financial and business analysis methods. Collaborate across functional boundaries to improve business processes. Utilize mainframe systems (SAP), electronic mail and personal computer software (MS Windows, Excel, Word) proficiently. Understand technical issues with relative ease. Prioritize and schedule tasks, manage several projects at one time, pay attention to detail and demonstrate good organizational skills Understand, explain, teach, design, and implement processes, policies, and procedures Knowledge of company functions and understand reasoning behind key policies, practices, and procedures Commitment to compliance with applicable laws and regulations, the Company's Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely. Respect all individuals, adhere to the Company's values and business practices, and do both consistently. The position is covered under the D.O.T. regulations and Summit Utilities Drug and Alcohol Policy and is, therefore, subject to all terms of the Policy, including the random selection for drug testing.Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability.