Additional Position Details:FTE: 0.000001 |On Call|Variable Hours/Variable DaysWhy Asante Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.
Position Summary The
Emergency Department Patient Access Representative provides customer-service coverage in emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services. In this role, the ED Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients - while always being aware of maintaining patient relations, customer satisfaction, and Asante's financial solvency.
Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:- Appointment scheduling
- Registration and insurance verification
- Telephone coverage and data entry
- Filing protected health information (PHI)
- Patient referrals and point-of-service collections
Qualifications Education- Associate degree in business, healthcare, or related field is preferred
Experience- Patient registration or related customer service, administrative, and/or data entry experience, is required
Licensure/Certifications- Certified Healthcare Access Associate through the National Association of Healthcare Access Management, preferred
What We Offer Our Flexible Workforce (Per diem/On-call) - Competitive starting wage
- An additional 15% on top of the base hourly rate (if not an employee already in a benefited position)
- Benefit option available through the Asante Flexible Workforce plan
- Excellent retirement package with up to a 6% employer contribution
About Asante and Southern Oregon Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includesAsante Ashland Community Hospitalin Ashland,Asante Rogue Regional Medical Centerin Medford,Asante Three Rivers Medical Centerin Grants Pass,Asante Physician Partnersthroughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante'sentities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect. At Asante we are defined by our values - traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service - Teamwork Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.