About Us:
At Landmark Event Co., we are dedicated to creating extraordinary events and unforgettable experiences. We are looking for a dynamic and results-driven Venue Manager with a strong focus on sales to join our team. This role will be crucial in driving revenue growth and maintaining the excellence of our venue.
Position Overview:
The Venue Manager will spearhead the sales efforts for our venue while ensuring its upkeep and marketability. This role combines strategic sales management with a strong sense of ownership of the venue, and includes supervising one direct report. The ideal candidate will be a sales-oriented professional with a proven track record in achieving revenue targets and building client relationships.
Key Responsibilities:
Sales Leadership:
- Working with the Director of Sales, develop and execute strategic sales plans to maximize venue bookings and revenue.
- Drive sales efforts by identifying and pursuing new business opportunities and client leads.
- Cultivate relationships with potential and existing clients to secure repeat business and referrals.
- Conduct engaging venue tours and presentations to showcase the venue's unique features and benefits.
- Negotiate contracts and agreements to meet sales targets while ensuring client satisfaction.
- Analyze market trends and competitor activities to inform sales strategies and adjust tactics as needed.
Client Relations and Contract Management:
- Serve as the primary point of contact for clients, managing their inquiries and ensuring a seamless booking process.
- Customize event packages and pricing options to meet client needs and budget constraints.
- Address client concerns and resolve issues promptly to maintain high levels of customer satisfaction.
- Implement and maintain feedback mechanisms to continually enhance the client experience.
- When necessary, act as main event coordinator for events by overseeing the planning and execution of events, ensuring all client requirements and venue capabilities are met.
Venue Operations and Maintenance:
- Working with the facilities department, ensure the venue is maintained at the highest standards, providing a clean, functional, and appealing environment for events.
- Oversee the scheduling and coordination of cleaning services.
- Monitor and address any operational issues that may impact the client experience or venue performance.
- Maintain venue equipment inventory and communicate venue equipment needs with the facilities department
Venue Coordinator Management:
- Supervise and support the Venue Coordinator, providing guidance, training, and performance feedback.
- Ensure coordination services and expectations are being communicated and adhered to.
- Collaborate with event coordinators to develop detailed event plans, including setup and logistics.
- Delegate tasks effectively to ensure smooth venue operations and high team productivity.
- Foster a collaborative and motivated work environment.
Financial Oversight:
- Working with the Director of Sales, track and manage the venue's financial performance, including revenue generation and expense control.
- Analyze financial reports to evaluate sales performance and identify growth opportunities.
- Develop and implement pricing strategies and promotions to attract new clients and increase bookings.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
- Proven experience in venue sales, event management, or a related role, with at least 3-5 years of experience.
- Strong sales skills with a demonstrated ability to achieve revenue targets and drive business growth.
- Excellent communication, negotiation, and interpersonal skills.
- Excellent event planning and management skills, with a track record of successfully executing a variety of events
- Proficient in sales management software (HubSpot preferred), event management systems, and Google Workspace.
- Exceptional organizational and multitasking abilities.
- Ability to work flexible hours, including evenings and weekends as needed.
- Experience in team management and leadership.
Benefits:
- Competitive salary with performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
Job Type: Full-time
Pay: From $78,500.00 per year
Benefits:
Dental insurance
Employee discount
Vision insurance
Schedule:
Evenings as needed
Weekends as needed
Experience:
Events management: 3 years (Preferred)
Ability to Commute:
Seattle, WA (Required)
Ability to Relocate:
Seattle, WA: Relocate before starting work (Required)
Work Location: In person