Customer Services Rep
: Job Details :

Join the D&D Global family in ROCK VALLEY as a Full-Time Customer Services Rep and enjoy the thrill of being the go-to person for our valued customers! Picture yourself in a fun, energetic environment where your problem-solving skills shine, and every day brings a new challenge. You'll be the hero who makes a difference, bringing smiles and problem resolutions to our clients with a dash of enthusiasm! Not only will you have a relaxed and flexible work atmosphere, but you'll also enjoy competitive pay, rewarding your dedication and reliability. You can enjoy great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Competitive Salary, and Paid Time Off. Immerse yourself in a culture where your ideas matter, teamwork thrives, and every day is an opportunity to connect with amazing people.

Are you ready to step into this exciting role?

A little about us

D&D Global is looking for a Customer Service Representative to join our growing team! D&D Global is committed to building a company where our success is measured by the satisfaction of our customers, the exceptional quality of our products, and deep appreciation for our team members. At D&D Global, your ideas, experiences, and values matter to us! If you strive to do great work, excel in creative environments, thrive in teams, and live for problem solving, this is the place for you!

What it's like to be a Customer Services Rep at Customer Services Rep

As a new Customer Services Rep at D&D Global, you'll dive into an engaging routine that keeps each day fresh and exciting! Expect to greet the day with a smile as you assist our customers with inquiries, providing solutions and ensuring their needs are met. You'll be juggling multiple tasks-from answering calls and responding to emails to troubleshooting issues with a customer-centric flair!

Your schedule will be Monday to Friday, 7:30 am to 5:00 pm, allowing you to enjoy your evenings and weekends. You'll collaborate with a dynamic team, participating in brainstorming sessions and learning opportunities to enhance your skills. Every day is a chance to build relationships, solve problems, and contribute to our vibrant family-focused culture.

Get ready for an exhilarating journey in customer service!

What matters most

To thrive as a Customer Services Rep at D&D Global, there are a few key skills that will set you up for success! First and foremost is your exceptional communication ability; you'll need to convey information clearly and empathetically, making each customer feel valued. Strong problem-solving skills are essential, allowing you to think on your feet and tackle challenges with creativity and determination. Being organized and detail-oriented will help you manage multiple inquiries while keeping track of important information. Additionally, a willingness to learn and adapt will serve you well in our dynamic environment.

Enthusiasm and a positive attitude are also crucial, as they contribute to the fun and energetic culture we pride ourselves on. Embrace your versatility and customer-centric mindset, and you're sure to shine in this role!

Join our team today!

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!