Summary: The Manager of Business Operations is responsible for the oversight of sales and overall business functions of Unistel Industries, a Safe Quality Food (SQF) certified and FDA approved manufacturer of food products, including the Salute Seasonings brand. The Manager of Business Operations will work closely monitor the purchasing, order entry, and cost accountant aspects of Unistel to ensure efforts are in line with budgetary efforts, as well as strengthening the Unistel mission. Essential Job Functions:
- Identify new business opportunities and potential customers to advance Unistel spice product sales.
- Direct supervision of the senior buyer, order entry specialist, cost accountant, and business developer. Responsible for hiring, training, and onboarding of these positions.
- Work in collaboration with the Associate Director of Production to be able to monitor and plan to ensure adequate equipment and materials are available to run and continue production efforts.
- Become proficient in the order entry and shipping process, as well as purchasing details to be able effectively manage and provide oversight to those areas.
- Work with SAGE to oversee inventory controls as well as complete and run reports
- Monitor Business Development efforts and monitor the CRM, as well as passes on any potential customers to Business Developer.
- Facilitate the design and implementation of an annual sales plan in support of organization strategy and objectives.
- Complete market analysis as needed to ensure appropriate strategies for current and new opportunities
- Compile and analyze sales figures and prepare regular sales data reports for presentation to Leadership
- Become a subject matter expert on Unistel spice products and operations and keep up to date with products and competitors in the spice industry
- Network with sales professionals in the spice or food industry
- Develop and maintain strong functional relationships with Procurement, Finance, Marketing, etc. to ensure new products are manufactured on time and in specifications to meet customer demand.
- Participate in various Unistel meetings, as well as other CDS Life Transitions' meetings and committees as assigned.
- Assist with production efforts as needed to meet production needs.
- Perform all other duties as assigned by supervisor.
Knowledge, Skills, and Abilities
- Strong oral and written communication skills
- Proven sales track that demonstrates ability to forecast and meet targets and goals according to business needs and strategy.
- Demonstrated ability to work collaboratively to resolve issues with strong influencing, diplomacy, and partnering skills to grow business relationships and guide business partners to the best solutions
- Demonstrated ability to drive results and influence others to meet department objective.
- Problem-solving and analytical skills, attention to detail
- Work effectively both independently and in collaboration with others
- Ability to take initiative and lead others when required
Education and Experience:
- Bachelor's Degree required; Master's Degree preferred. Degree in Business, Marketing, or Business Operations preferred.
- Minimum of five years of sales experience, with at least 2 years of relevant experience in food sales and distribution required
- Experience and understanding of food manufacturing and processing, preferably in the spice industry required
- Sales CRM knowledge and experience, and experience using established software packages
All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with the approval of the Chief Executive Officer, in collaboration with Human Resources.Physical Requirements/Working Conditions:
- Ability to reach above shoulder level
- Ability to turn/twist upper body
- Must be able to sit, stand, and walk frequently throughout workday
- Employee will spend majority of time in a manufacturing environment and wear required protective equipment.
* Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.Corporate Qualifications/Expectations:
- Adhere to all CDS Life Transitions, Inc. and Unistel Industries policies and procedures.
- Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
- Attend mandatory education and training modules as scheduled; obtain and maintain required certifications.
- Maintain all required certifications/training by State regulations and CDS policy
- Act as a professional representative of CDS Life Transitions, Inc. and Unistel Industries in regard to appearance, behavior, temperament, communication, language, and dress