Cub in Rochester East on 15th Avenue is looking for a Service Desk/Front End employee to join their team. Primary emphasis in this position is on following front end checkout procedures in all transactions, maintaining positive customer relations and expedient processing of all orders. The position requires ongoing customer interaction, providing prompt, courteous and accurate service.
ESSENTIAL JOB FUNCTIONS - Assist customers and ensure proper service levels and courtesy from all associates.
- Perform product scanning and processing of customer order in an accurate, efficient and prompt manner.
- Ensure properly handling of all forms of tender, coupons, voids, returns, refunds and exchanges.
- Follow front end safety and security procedures.
- Assist with front end maintenance and cleaning.
- Follow all store and department policies and procedures.
- Perform other duties as assigned or delegated
JOB REQUIREMENTS - Lifting and carrying up to 50lbs.
- Equipment operation (scanner, register, check approval machine, coupon machine, intercom)
- Reaching, standing, and turning.
- Judgement/decision making, social skills/verbal interactions.
- Memorization, reading, writing and math.
- Good judgment is required for this position as there may be times when direct supervisor may not be immediately available.
SCHEDULE: - 9:00am - 7:00pm availability.
- Preference will be given to candidates with open availability.
- Evenings and weekends are required.
My Cub. My Way. We provide our customers the best grocery experience period by personalizing our customers' evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety, and fresh groceries. At Cub we believe that diversity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor Cub will not tolerate unlawful discrimination or harassment of associates by anyone, including any manager, supervisor, co-worker, contractor, customer, supplier, vendor, or visitor.