Ticket Taker | Part Time | Greensboro Coliseum Complex
: Job Details :


Ticket Taker | Part Time | Greensboro Coliseum Complex

Aeg

Job Location : Greensboro,NC, USA

Posted on : 2024-11-21T11:42:58Z

Job Description :
In order to be considered for this role, after clicking Apply Now above and being redirected, you must fully complete the application process on the follow-up screen.OverviewAs a Ticket Taker, you will be the first point of contact for event guests, responsible forensuring a smooth entry process while providing excellent customer service. Your role involves verifying tickets, guiding guests, and maintaining a welcoming atmosphere. This role requires strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. A Ticket Taker plays a vital role in creating a positive first impression for all event guests.This role will pay an hourly wage of $15.00.For PT roles: Benefits: 401(k) savings plan and 401(k) matching.EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadlineResponsibilities
  • Ticket Verification: Check and validate tickets at the entrance, ensuring each ticket is legitimate and corresponds to the event.
  • Customer Service: Greet guests warmly, answer questions, and provide information about the event and venue as needed.
  • Access Control: Monitor and control the entry points to ensure that only authorized guests enter the event.
  • Crowd Management: Assist in directing the flow of guests to prevent congestion and ensure a smooth entry process.
  • Problem Resolution: Address any ticket-related issues or discrepancies promptly and courteously, seeking assistance from supervisors when necessary.
  • Venue Knowledge: Stay informed about the event layout, seating arrangements, and facilities to assist guests effectively.
  • Safety and Security: Report any suspicious activity or security concerns to the appropriate personnel immediately.
  • Assistance: Help guests with special needs or requirements, ensuring they have a positive experience.
  • Team Collaboration: Work closely with other event staff to ensure seamless operations and a cohesive guest experience.
  • Maintain Order: Ensure guests follow venue rules and guidelines to maintain a safe and enjoyable environment.
  • Perform other tasks and responsibilities as assigned.
Qualifications
  • Ability to follow instructions and work in a fast-paced environment.
  • Must have strong verbal and written communication skills.
  • Ability to handle stressful situations.
  • Previous experience in a customer service-based industry is preferred.
  • Previous experience within a sports, entertainment, or related field is preferred.
  • Must be able to work a flexible schedule including weekends, nights and holidays required.
  • Extensive time spent with moderate to loud noises.
  • Frequent bending, standing for long periods of time and walking of the building.
Apply Now!

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