Job Location : York,PA, USA
Reference #: 3230814 Schaedler Yesco Distribution, a proudly local, independent, family and employee-owned electrical distributor is now hiring for a Counter Sales Representative. Now in our 100th year of business, we pride ourselves on our best-in-class culture, amazing working environment, and customer-focused approach to all we do. At Schaedler Yesco, we not only offer a great working environment, but we also offer:Employee Stock Ownership Plan (ESOP)Competitive SalaryQuarterly bonuses that are not tied to individual metrics or performance.A comprehensive benefits package including medical, dental, and vision.A generous PTO package.401k plan with 3.5% match We work Hard, but we go home Happy!! Essential Duties and Responsibilities include the following: * Process daily orders, manage & expedite backordered material * Provide telephone/email customer service, respond to customer requests * Develop and maintain effective and positive customer relationships * Enter and maintain customer part file, order and handling notes * Enter credits, rebills, and ship/pick up exchanges * Respond effectively and in a timely manner to internal requests * Review and streamline tasks and processes to maximize efficiency * Sourcing IMS and SIMS products to fulfill customer needs * Customer billing and spreadsheet tracking maintenance * Continue personal development and product knowledge education * Continue understanding of project coordination, material scheduling, and overall project management * Ongoing understanding of Eclipse procedures and how they apply to SIMS/IMS accounts * Maintain IMS/SIMS customer database * Follow up on all open orders, bids, and credits with customer until completed * Check and respond promptly to all e-mails, voice mails, and Eclipse messages daily * Attend all required training and meetings, record training hours in Eclipse * Perform miscellaneous duties as required Knowledge / Experience / Education Possess good time management skills Highly motivated and positive attitude Good verbal and written communication skills Basic computer skills - familiarity with Microsoft Excel, Word, Internet Explorer. High School Diploma or equivalent required Possess good organizational skills Required Behaviors * Check and respond to all voice mail, e-mail and Eclipse messages daily * Attend all required training and meetings, and properly record training hours * Ability to manage multiple tasks simultaneously * High degree of attention to detail * Ability to work independently and within a team environment * Adhere to and support SYD values, Integrity, Profitability, Accountability, and Teamwork Accountabilities of All Employees Use your best efforts and full capability daily to the work assigned to you by your manager Advise your manager if you do not understand the work they have assigned to you, or if the assignment does not fit your knowledge of the circumstances, current skills or available time and resources Advise your manager of any situations or obstacles that could keep you from accomplishing the work assigned to you Advise your manager of any situations or opportunities that could help you complete or improve the work assigned to you Demonstrate work behaviors consistent with the company values and work within prescribed boundaries, including company policies, standards, procedures and any legislation requirements Seek special consideration from your manager when unable to work at your bestSchaedler Yesco Distribution, Inc. is an Equal Opportunity and Affirmative Action Employer. Schaedler Yesco maintains policies and practices that are designed to prevent discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, gender identity, protected veteran status, disability, and medical condition to the extent protected by law. This policy o nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination.