Job Description As a Retail Sales Specialist for our Amazon devices, you'll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You'll maintain knowledge of Amazon products and services through required trainings, certifications and self-development. In this role, you'll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions. What you'll do
- Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
- Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences.
- Use available tools to stay current on promotional initiatives and help drive profitable growth.
- Generate future opportunities by discovering customers' current and long-term tech needs.
- Embrace our learning culture to continuously improve existing skills while acquiring new ones.
- Maintain specified department merchandising and organization.
Basic qualifications
- Must be at least 18 years old.
- Ability to work successfully as part of a team.
Preferred qualifications
- 3 months of experience working in customer service, sales or related fields.
What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. FCO We will consider for employment qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Benefits Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.