Hotel Housekeeping Lead
: Job Details :


Hotel Housekeeping Lead

Silver Reef Casino Resort

Job Location : Ferndale,WA, USA

Posted on : 2024-11-22T07:18:42Z

Job Description :
Description Summary: Responsible for ensuring the cleanliness of the Hotel by supervising and training the Hotel housekeeping staffs. Ensure correct procedures of using chemicals and equipment; implementing and ensuring all housekeeping operations on assigned shift are in accordance with Silver Reef Hotel, Casino, Spa's policies and procedures; directly and indirectly supervises all Hotel Room Attendants. Qualifications:
  • High school diploma or GED required or two to three years of related experience and/or training, or equivalent combination.
  • Previous experience working in housekeeping is required and previous supervisor experience is an asset.
  • Good organizational and interpersonal skills required.
  • Coordinate inspection or inspect assigned areas to ensure standards are met
  • Must possess proven leadership ability necessary to provide general guidance to subordinates.
  • Some computer knowledge, e.g. Microsoft Excel and Word or related software.
  • Excellent oral and written skills preferred.
  • Must be 21 or older.
  • Capable of working unsupervised.
  • Ability to read safety rules, operating and maintenance instruction, and procedure manuals.
  • Ability to write routine reports and correspondence, speak effectively before groups of customers, management and/or team members.
  • Ability to work with mathematical, concepts such as follow directions for dilutions of chemicals.
  • Must possess proven customer service techniques to ensure total guest satisfaction.
  • Must have an eye for detail and able to work flexible shifts.
Licensing Requirements:
  • Class II Gaming License
Essential Job Functions:
  • Ensures all Silver Reef Casino policies and procedures are adhered to in the housekeeping department on assigned shift.
  • Maintain tools and equipment in working order; ensures that all cleaning materials, chemicals, and equipment are used in accordance with manufacturer's instructions.
  • Maintains strict adherence that all OSHA Safety rules and regulations are followed.
  • Responsible for preparing the task assignment for Housekeepers on assigned shift.
  • Supervision and coordination of housekeeping staff activities throughout the hotel ensuring approved standards of cleanliness is displayed.
  • Responsible for the training housekeeping team members to get the job done right.
  • Reports of repairs and replacements necessary in assigned areas and is accountable for cleanliness and overall condition of the public area, restrooms and offices.
  • Interacts with guests, Front Desk and other casino departments in a professional and courteous manner.
  • Perform room attendant's duty when needed, capable to work at turndown shift, laundry, or as house person.
  • Perform other tasks assigned.
Physical/Mental Requirements:
  • Constantly required to use hands to finger, handling or feeling objects, tools or controls; reaching with hands and arms; talking or hearing; lift and/or move up to 50 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Frequently required to stand; walk climb or balance; stoop, kneel, crouch, or crawl; lift and/or move up to 50 pounds.
  • Occasionally lift and/or move more than 50 pounds.
Working conditions:
  • Works in Laundry might involve near moving mechanical parts and is exposed to risk of electrical shock.
  • Works mainly inside the casino.
  • Works in a moderate noise level environment, increasing to loud when in the Laundry.
Requirements Qualifications:
  • High school diploma or GED required or two to three years of related experience and/or training, or equivalent combination.
  • Previous experience working in housekeeping is required and previous supervisor experience is an asset.
  • Good organizational and interpersonal skills required.
  • Coordinate inspection or inspect assigned areas to ensure standards are met
  • Must possess proven leadership ability necessary to provide general guidance to subordinates.
  • Some computer knowledge, e.g. Microsoft Excel and Word or related software.
  • Excellent oral and written skills preferred.
  • Must be 21 or older.
  • Capable of working unsupervised.
  • Ability to read safety rules, operating and maintenance instruction, and procedure manuals.
  • Ability to write routine reports and correspondence, speak effectively before groups of customers, management and/or team members.
  • Ability to work with mathematical, concepts such as follow directions for dilutions of chemicals.
  • Must possess proven customer service techniques to ensure total guest satisfaction.
  • Must have an eye for detail and able to work flexible shifts.
Apply Now!

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