Customer Service Representative
: Job Details :

Inside Sales RepresentativeSummaryFairway Lawns is seeking an innovative, driven, and highly motivated candidate with strong attention to detail and self-organization. The Inside Sales Representative is responsible for growing business through outbound, inbound and digital leads. The Sales Representative will be responsible for converting leads to sales, upselling and being an overall advocate for the customer.Job Duties and ResponsibilitiesClose sales with qualified leads to generate new business with a focus on meeting the customer's needsSource new sales opportunities through inbound lead follow-up and outbound prospecting calls and emailsFocus on upselling services to new and existing customers with a focus on exceptional customer serviceConsult with customers after sales and services to resolve problems, provide ongoing support and answer questions or concernsUse CRM software to maintain a database of current information on new sales opportunities as well as existing customersBenefitsMedical, Dental, Vision, and Life Insurance; portion paid by companyPaid VacationsPaid Holidays Off401(K) plan with matching up to 4%A Collaborative Team EnvironmentInviting/fun environment with music in the office, game room, relaxation room & company events (potluck, quarterly team events, etc.)Flexible availability required with being open to working Saturday & Sunday as neededBlack out dates for PTO (March 1st - June 1st)Required Skills, Experience, and EducationResidential sales experience preferredLawncare/Pest Control product knowledge is a plusProven self-starter with initiative to offer and recommend improvements and servicesAbility to meet and exceed goals and work in a fast-paced environmentEffective and professional verbal and written communication with customersStrong computer and phone skills, including Microsoft Suite, NICE CXone, and RealGreenClosing skills, building relationships, people skills, customer focus, professionalism & motivation for salesPhysical RequirementsProlonged periods sitting at a desk and working on a computer, typingSpecific abilities required by this job include close and distant vision as well as the ability to hear normal conversation and respond, either verbally or in writing, to accurately convey detail and/or instructionsMust be able to lift up to 15 pounds at timesPI8031a121ce9a-3153