Job Location : Bloomington,IN, USA
A Shift Leader is a Team Member in charge of providing direct supervision and ensuring everything runs smoothly during their shift. You'll ensure that the restaurant is a safe place for Team Members to work and customer to visit.
ESSENTIAL DUTIES & RESPONSIBILITIES
+ Assign and direct daily duties for Team Members based on role, skills and shift needs
+ Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
+ Uphold Toppers policies and procedures; provide feedback/coaching to Team Members as needed
+ Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes
+ Solve customer complaints quickly and with a smile
+ Provide feedback to Team Members in a positive manner
+ Train new Team Members on daily tasks
+ Balance cash draw and prepare deposit
MINIMUM QUALIFICATIONS
+ Must be legally eligible to work in the United States
+ Must be 18 years of age
+ Must have a source of reliable transportation
+ Previous quick service restaurant or supervisory experience
+ Serve-Safe/Local or State Food Service Certification preferred
PHYSICAL REQUIREMENTS
Ability to meet the following physical requirements with or without reasonable accommodation:
+ Must be able to exert well-paced and frequent mobility for periods of up to five hours.
+ Must be able to lift up to 50 pounds.
+ Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
+ Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
In addition to Hourly Wage + TIPS, Team Members are eligible for:
+ Flexible Scheduling
+ Pay Advances through PayActiv.
+ Meal Discounts (70% While working/50% when not)
+ Free Uniform T-Shirt
+ Referral bonuses for bringing new members to our team
+ Rapid advancement opportunities - We offer a Manager-in-Training program with pay increase at each step of the training.
+ All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied**
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