POS Systems Administrator
: Job Details :

The POS Systems Administrator maintains the Point of Sale (POS) database to ensure accurate and timely pricing of menu items, setting up promotional items, and configuring the loyalty program. This position maintains product pricing and recipe information, tests database changes, and performs the distribution of changes to the stores, bakeries, and restaurants (SBRs). This position performs database requests (e.g., adding/modifying items, updating pricing, adding/removing functionality, etc.).EducationBachelor's Degree Computer Science, Information Systems, or a related discipline PrefWork Experience2-4 years IT database or systems administration experience Pref2-4 years Experience supporting corporate information technology environments, preferably with help desk, technology call center, troubleshooting, and/or user hardware and software support PrefLess than 2 years POS software management or database administration experience Pref Experience supporting SQL Server Pref Retail experience (e.g., restaurant, store, etc.) PrefSkills and Abilities Proficient in Microsoft Office Suite, Windows Server, and MySQL Working knowledge of operating systems, POS systems, applications, peripherals, backup software, cloud-based storage tools, help desk software, network, firewalls, and access points Ability to install and set up a POS lab environment, maintain the database, and test the database/software changes Working knowledge of the interdependencies between/across businesses to proactively identify risks/issues that could have an impact on business results Ability to manipulate and analyze raw data and condense data findings into concise, easy-to-understand charts and/or presentations Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, trust, and support Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; and to understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies Ability to analyze and organize information and to create effective and accurate documentation and reports Ability to anticipate and respond to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner