Description
Required Skills and Abilities:
- Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information.
- Responsible for assisting clients with reservations and booking the reservations through hotel database.
- Create group bookings, manage rooming lists, and handle changes.
- Assist clients with vouchers as well as folio and billing inquiries.
- Be point of contact for pick up reporting and distribution of resume and BEO packets to teams.
- Politely and professionally answers the telephone and greets clients.
- Maintain an organized professional-looking office environment
- Maintain an accurate and easy-to-use filing system for storing sales documents.
- Create and distribute reports necessary for the department.
- Develop professional sales presentation materials, with guidance and utilizing available resources.
- Respond to inquiries - inbound phone, written, advertising, tradeshows.
- Conceptualize, draft, and send well-constructed and professional correspondence and proposals.
- Host property tours, familiarizing customers and potential customers with property features, products and services.
- Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
- Other duties as assigned. The successful candidate will have:
- Strong Computer skills including word processing, spreadsheets, and brand property Management System(s).
- Exercise excellent communication and listening skills.
- Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
- Lead with Heart - Be kind, passionate, and hospitable.
- Be Accountable - Take ownership and deliver results.
- Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
- Six months or more of experience in sales.
- Experience with the front desk is preferred
Benefits:
-Medical, dental and vision insurance
-Matching 401k
-Employee assistance program
-Free life insurance
-Paid time off
-Holiday pay
-Hotel discount program
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)