The Entitlement Specialist will develop and maintain relationships with the Human ResourcesAdministration and Social Security Administration to best provide our clients with advocacy in thedesignated program area and ensure that necessary services are being provided.Under the supervision and direction of the Program Director, within Rapid Rehousing program, theEntitlement Specialist is responsible for the procurement and maintenance of client benefits.The ideal candidate must possess excellent case work, administrative and analytical skills. Responsibilities:
- Monitors all client SSA and related benefits so that certification requirements are addressedexpeditiously, and benefits are consistently maintained.
- Ensures that program fee, or rental, disbursements are tracked in the various levels of residential programming, i.e., Congregate, Apartment Treatment, and Supported programs.
- Monitors the disbursement of Medicaid payments to Apartment Treatment Programs, and the overall coordination of benefits.
- Assist clients with various entitlements such as SNAP benefits, Cash Assistance, SSI, Food Stamps, One Shot Deal, and additional relevant benefits.
- Escort clients to various facilities regarding social services, medical and mental health to provide advocacy.
- Verify all consumers Benefit entitlements eligibility upon admission into programs.
- Submit all applications: SNAP, Medicaid, Medicare recertification, redetermination, HEAP +
- Public assistance in a timely manner.
- Manage client's daily correspondence on their behalf to government agencies.
- Keep and maintain a file on present and new clients.
- Manage Developmental Disabilities and Behavioral Health consumers current benefits within the internal database.
- Travel to various program locations in NYC (Brooklyn, Bronx, NYC, etc.) as needed to meet with clients in need of available benefits. Travel reimbursements are processed accordingly on a monthly basis.
- Other duties as assigned.
Requirements
- Working knowledge of office equipment (printers, computers, telephone systems).
- Proficiency in MS Office (Excel, Word, PowerPoint); experience with one or all of the following highly desired: Dropbox, Salesforce, Form Assembly, Foothold AWARDS.
- Excellent written and verbal communication skills.
- Good time management skills, strong organizational skills, and the ability to prioritize work.
- Attention to detail and problem-solving skills.
- Good interpersonal skills and ability to work on a team.
- The ability to work individually on projects as well as be a team player.
- This individual must be organized and meticulous; and possess the ability to pay attention to detail.
Education and Professional Experience:
- Bachelor's Degree in Human Services preferred, or HS Diploma with 3-5 years of required experience.
- A minimum of three (3) years of entitlements experience.
- Must also have prior experience with Government Benefits and working with adults with mental illness.
- Experience administering benefits with social security, Medicaid, public assistant and SNAP.
- 2-5 years of experience as a Medicaid Services Coordinator, Entitlement Specialist, Government Benefits Specialist or similar.
Work Schedule:
- The Entitlement Specialist is a full time, non-exempt/hourly position.
- Monday - Friday, 9am - 5pm. Evening and/or weekend work also may be required.
- Office location is in Midtown, New York.
Benefits Benefits include Paid Time Off Program, medical, dental, vision, prescription coverage, life insurance, short-term and long-term disability benefits, 403(B) benefits, commuter benefits, employee discount program, and an Employment Assistance Program (EAP). Salary Range: $46,000
- Medical, Dental, Vision, Commuter Benefits
- Supplemental Insurance at your discretion
- Access to discounted entertainment benefits