Job Location : Johnson City,TN, USA
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group of more than 250 providers and 900 team members headquartered in Johnson City, TN with 35 locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
* Respond to correspondence: copies of office notes, operative reports, etc.
* Ensure accuracy of coding and billing by working with CBO and providers.
* Greet and welcome patients.
* Review/update patient demographics and insurance information.
* Update electronic medical records, scan, and index documents in an orderly manner.
* Assist patients with questions/concerns.
* Schedule, coordinate, and reschedule appointments and follow-up appointments.
* Answer, screen, and route phone calls accordingly.
* Compile/prepare reports.
REQUIREMENTS:
* High school diploma or GED.
EXPERIENCE:
* Two or more years of experience in a physician's office including patient check-in/out, charge entry, referrals, medical coding, billing and collections, procedure referrals, and pre-certification. Work processing and related computer experience. Coding certification or participation in a coding class is preferred.
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members including:
* Company Provided Life and Accidental Death and Dismemberment Insurance
* Company Provided Long Term Disability Insurance
* Employee Stock Ownership Plan
* 401(k) Company Contributions
* Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
* Company match in Health Savings Account Plans (restrictions apply)
* Vacation, Personal, Sick and Holiday Time Off
* An array of team member perks and discounts
* Tuition Assistance Programs
* And more!
Qualifications