Job Location : Fort Pierre,SD, USA
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
* Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
* Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
* Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
* Community: We're proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit www.firstnationalbanks.bank.
About the role
The Deposit Operations Specialist is responsible for a variety of regular and recurring deposit operations functions, including debit card disputes, fraud, debit card tracking, quality control, imaging review, and special projects as assigned.
What you will do
* Conducts maintenance for deposit files, document review, and debit card disputes.
* Performs monitoring and cleanup tasks as assigned.
* Acts as an escalation point to ensure timely responses to advanced customer issues related to deposit operations.
* Ensures consistent implementation of deposit operations procedures across all branches.
* Establishes and maintains policies and procedures to ensure compliance to legal and government rules and regulations.
* Provides ongoing support to branch staff in deposit operations areas, such as supporting online banking products and services.
* Acts as a backup to onboarding and maintenance for online business banking.
* Other duties as assigned.
What you will need
* High School diploma or equivalent.
* Previous banking operations experience in accounting or deposit operations preferred.
* Functional knowledge of accounting concepts and procedures and banking operations.
* Strong PC skills including proficiency in MS Excel and Word.
What we offer
* Health Insurance
* Dental Insurance
* Vision Insurance
* Paid Vacation, Sick, and Holiday time
* A competitive 6% 401k match
* And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.